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Wholesale VoIP Feature Article

Telinta, Windstream Arrangement Opens VoIP Availability

May 16, 2017

By Steve Anderson, Contributing Writer

It's not uncommon any more to hear about platform additions in the communications market, as larger platform operations bring in new individual components to address shortfalls or improve value and better compete in the field. The voice over Internet protocol (VoIP) market is no different here, and a recent development between Windstream and Telinta (News - Alert) makes for a new platform augmentation that should be valuable going forward.

The new arrangement calls for Windstream's line of wholesale direct inward dialing (DID) services to be added to Telinta's hosted softswitch platform. With Windstream (News - Alert) DID in place, Telinta can offer up a new session initiation protocol (SIP) based service that represents a major part of several communications services. DID is a vital part of not only mobile VoIP, but also hosted private branch exchange (PBX (News - Alert)), calling card, and pinless technologies, among others.

Reports note that VoIP service providers will be able to access Windstream services directly through Telinta's billing platform, and since Telinta's TeliCore system is a Class 4 and Class 5 softswitch platform, it should provider further value in the VoIP market besides the Windstream addition.

In addition, Telinta's adding a little extra incentive to the mix; Telinta customers who become Windstream customers can, under certain circumstances, qualify for a sign-up promotional offer. Windstream customers who start in with Telinta, meanwhile, will get a $400 credit for usage fees.

Telinta CEO Alex Ferdman commented “We are happy to work with a leader like Windstream Wholesale, since we understand how important high quality VoIP Origination is for our customers. Telinta has built an impressive ecosystem of industry-leading partners, so that our customers can benefit.”

No platform can remain in its original form for long. Only through frequent and routine updating can a platform be able to stand off competitors in the market from seizing an edge in the market and promptly using that edge against the platform's originator. It's no different in the VoIP market, and Telinta's update should go a long way toward keeping competitors from coming in and seizing up some of Telinta's market share. It's a safe bet that this new addition may even pull market share away from other competitors and give Telinta an advantage, at least for a while.

Telinta and Windstream working together should provide a powerful new force in the VoIP market, but perhaps not for as long as either would like. VoIP is a hotly-contested market, and this move may only buy some time before the next major competitive advance. Buy time it will, however, and any move that improves market share also improves the chances of adding new repeat customers, the most valuable form of customer there is.

Edited by Maurice Nagle

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