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Wholesale VoIP Featured Articles

SMBs and VoIP Driving Cloud UC and UCaaS Markets

Cloud-based UC and UCaaS offerings are taking over the larger UC market, driven by SMB adoption, the prevalence of VoIP and a host of benefits.

1/13/2017

Improving E911 Services Should be a Service Provider Priority

E911 services are critical for emergencies, but often aren't as reliable or accurate as they could be. VoIP service providers need to examine and reevaluate their E911 strategies this year to provide the best services possible.

1/11/2017

Planning Ahead Crucial for VoIP Success in 2017

VoIP businesses need to come up with a comprehensive plan for the new year that includes fraud detection, a good end-user portal and reassessing their E911 services.

1/6/2017

Residual Translations Are the Culprit in Failed Number Transfers

Transferring a phone number from one service provider to another should be seamless and smooth, and when calls are dropped or lost, residual translations are to blame.

1/6/2017

VoIP Wholesalers Help Business VoIP Buyers Improve Call Quality

To avoid VoIP call quality being affected by latency, it's worth it for companies of all sizes to work through a VoIP wholesaler that can help them pick the right solution for the company's infrastructure, budget and needs.

1/5/2017

Wholesale VoIP Testimonials

"I have been in the market for an enterprise level SIP Trunking service for over a month. Within minutes of dialing your number, I was presented with several options, all incredibly detailed and tailored to my specifications. This was made possible by two of your employees--Dana in sales and John in Support--who have both exemplified quality customer service. Both of these reps were not only knowledgeable in their respective areas, but were able to assist with any general or specific question I had. This consistent level of competence and professionalism is unfortunately increasingly rare, especially in the technical sector. It is for this reason I feel that Dana and John should be recognized and commended for their performance, as it reflects incredibly favorably on their training, management, and on your company as a whole. I will be using your product exclusively, as well as recommending it to any of my peers in the IT industry. Please contact me for any additional information you may require."

Nate Downes
Vice President of Operations
WC Gremp, llc.

"Thanks so much for all of the great follow ups over the phone and email to help me get this resolved. You guys are great."

John Haenn
Concord Communications

"Hello, I want take a moment to say how pleased we are that Michael D. went above and beyond to help us resolve this issue. Thank you for the great customer service."

Chad Harmon
Freevoice

"I just wanted commend the Porting Department for excellent service! We were working on a port that did not have T38 enabled. The gentleman I spoke with guided me in the direction to get this completed as soon as possible. I greatly appreciate the attention and sense of urgency that he initiated to get this complete in a timely manner. Thank you!"

Kathy Williamson
SmartLine
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Your Guide to Becoming an Internet Telephony Service Provider: Part 1

Getting into the VoIP business has never been easier. There are now plenty of platforms and business models to help you get a piece of the ITSP action.

Your Guide to Becoming an Internet Telephony Service Provider: Part 2

Now that you've decided to start a VoIP Company, you must now decide what equipment and vendors you will need. Your overall cost will vary depending on how much time and capital you plan on investing to start your VoIP Company.


Your Guide to Becoming an Internet Telephony Service Provider: Part 3

Working for North America's largest Wholesale VoIP Provider, I often get the chance to engage with customers who are excited about launching their new VoIP business.
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