Wholesale VoIP Featured Articles
The move to voice over Internet protocol (VoIP) in recent years has been pronounced, as businesses and even some residences make the jump to VoIP as a means to get access to more services and lower costs. Yet there are still many homes and businesses turning to landline devices-a Statista survey from 2015 notes that half of U.S. households still have an operating landline. So what's keeping all those users in landlines? Security is perhaps the biggest reason to stick around for many users.
The benefits of PBX and IVR functionality to organizations, and the importance of data backup, are pretty well understood today. Still, some organizations are so focused on their core businesses that they haven't taken the time to explore their benefits, configure these capabilities and/or implement data redundancy initiatives.
Voice over IP (VoIP) is a powerful benefit for companies seeking to streamline their business communications and integrate supporting platforms for a unified experience. In doing so, they also create significant opportunity for those who want to take advantage of a growing market for wholesale VoIP.
We cover the benefits of VoIP, unified communications (UC) and mobility quite a bit in this space, particularly from an enterprise angle. But running a VoIP business of any sort entails some unique challenges and obstacles, largely surrounding quality of service. By addressing quality and availability issues right out of the gate, service and solution providers can avoid some common pitfalls altogether.
Voice over IP services today are widely available, and can be of a very high quality. Nonetheless, VoIP security and quality remain important topics that need to be addressed to allow for the best experience by businesses, users and the service providers that offer these services.
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Wholesale VoIP Testimonials
"I have been in the market for an enterprise level SIP Trunking service for over a month. Within minutes of dialing your number, I was presented with several options, all incredibly detailed and tailored to my specifications. This was made possible by two of your employees--Dana in sales and John in Support--who have both exemplified quality customer service. Both of these reps were not only knowledgeable in their respective areas, but were able to assist with any general or specific question I had. This consistent level of competence and professionalism is unfortunately increasingly rare, especially in the technical sector. It is for this reason I feel that Dana and John should be recognized and commended for their performance, as it reflects incredibly favorably on their training, management, and on your company as a whole. I will be using your product exclusively, as well as recommending it to any of my peers in the IT industry. Please contact me for any additional information you may require."
"Thanks so much for all of the great follow ups over the phone and email to help me get this resolved. You guys are great."
"Hello, I want take a moment to say how pleased we are that Michael D. went above and beyond to help us resolve this issue. Thank you for the great customer service."
"I just wanted commend the Porting Department for excellent service! We were working on a port that did not have T38 enabled. The gentleman I spoke with guided me in the direction to get this completed as soon as possible. I greatly appreciate the attention and sense of urgency that he initiated to get this complete in a timely manner. Thank you!"
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