Wholesale VoIP Featured Articles
RingCentral sets up new master agent partnership with PlanetOne Communications, opening up new VoIP-based markets.
Increasingly, services providers are looking to cloud voice operations as a means to improve VoIP service provision.
A recent VoIP Innovations blog says about 10 percent of VARs are transitioning to become managed service provider, but it adds that only 10 percent are finding success as a result. The blog goes on to suggest that these new MSPs might have better luck if they leverage real-time reporting and analytics, provide their customers with self-service portals, and do automated inventory.
Plain and simple, DIDs serve an integral role in business communications, and this week, Wholesale VoIP provider VoIP innovations announced it has extended its DID inventory. The Extended Inventory allows for easier access to numbers, utilizing the VoIP innovations fully redundant SIP network, which spans four U.S. data centers.
By adding VoIP to your offerings, you'll be positioned to take advantage of continued growth and the business trend toward flexibility, interoperability and mobility.
A new Persistence Market Research report suggests gains of better than 9.5 percent per year through 2024.
When resellers and service providers wonder how to get more value out of current customers, and draw new ones, the answer should be simple: add VoIP.
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"I have been in the market for an enterprise level SIP Trunking service for over a month. Within minutes of dialing your number, I was presented with several options, all incredibly detailed and tailored to my specifications. This was made possible by two of your employees--Dana in sales and John in Support--who have both exemplified quality customer service. Both of these reps were not only knowledgeable in their respective areas, but were able to assist with any general or specific question I had. This consistent level of competence and professionalism is unfortunately increasingly rare, especially in the technical sector. It is for this reason I feel that Dana and John should be recognized and commended for their performance, as it reflects incredibly favorably on their training, management, and on your company as a whole. I will be using your product exclusively, as well as recommending it to any of my peers in the IT industry. Please contact me for any additional information you may require."
"Thanks so much for all of the great follow ups over the phone and email to help me get this resolved. You guys are great."
"Hello, I want take a moment to say how pleased we are that Michael D. went above and beyond to help us resolve this issue. Thank you for the great customer service."
"I just wanted commend the Porting Department for excellent service! We were working on a port that did not have T38 enabled. The gentleman I spoke with guided me in the direction to get this completed as soon as possible. I greatly appreciate the attention and sense of urgency that he initiated to get this complete in a timely manner. Thank you!"
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