SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

Wholesale VoIP Feature Article



ITSP: The Next Step for Those Embracing VoIP

 
November 17, 2014

By Rory J. Thompson, Web Editor
 

VoIP has become huge in the business world, and it’s no surprise that more and more companies are embracing it. When you have the opportunity for better calls at a cheaper cost, the bottom line helps make the decision easier.

For companies getting aboard, there is also a new opportunity for those who are tech savvy (and business savvy) enough to see the light. That opportunity is as an Internet Telephony (News - Alert) Service Provider, or “ITSP” for short. Technology Writer Ben Stegner recently laid out the particulars in a blog post, and he makes a strong case for taking the leap.


“For businesses, VoIP is quickly replacing traditional phone service as the norm. The industry has been doing great as a whole,” Stegner wrote. “Worldwide, the telecommunications sector revenue grew a huge eight percent from 2012 to 2013, a total of $68 billion. In addition, global VoIP subscribers in the residential sector totaled 212 million in 2013, an increase also of eight percent from 2012.”

With numbers like that, it makes sense to seriously consider a move. So Stegner lists some important steps to take:

“The essential component of becoming VoIP service provider [A VoIP Platform] has all the core functions that you'll require, including voicemail and call forwarding,” Stegner said. “There are tons of choices, and all offer different features and appeal to different-sized businesses, so be sure to select one that matches your needs. If you haven't figured out what your target audience is, now would be a good time to do so. Just a few of your options include open-source and free programs Elastix (News - Alert) and FreeSwitch, or a premium solution like Broadsoft.”

Component 2: VoIP Carrier: “Now that you have software to run your switch, you need the service to send through it,” Stegner notes. “You'll need both origination (inbound) and termination (outbound).”

Be sure to check VoIP Innovations (News - Alert) recent blog post on pitfalls to avoid when purchasing VoIP service, so you can ensure adequate coverage and avoid poor customer support. “You'll have to provide E911 service, but other options like 411 or caller ID are up to you,” he adds.

Component 3: End User Software/Equipment: You have plenty of options in this aspect, Stegner says. “Perhaps you want to provide devices for your clients, or maybe they already have their own. If you don't want to use physical hardware, there are also soft phones available that let you make your calls right from a computer. Smartphone apps are yet another option in the inter-connected world.”

Stegner’s list is a great starting point for companies considering the move. For those wanting more there is also a free Whitepaper available. Either way, that journey of 1,000 miles has to begin with the first step.




Edited by Stefania Viscusi


  • Facebook
  • Twitter
  • LinkedIn
Scalable Execution eBook
Service Overview - Originating Profit: Overcoming the Challenges of VoIP Entrepreneurship
How to Build an Industry Dominating Strategy
White Papers

Your Guide to Becoming an Internet Telephony Service Provider: Part 1

Getting into the VoIP business has never been easier. There are now plenty of platforms and business models to help you get a piece of the ITSP action.

Your Guide to Becoming an Internet Telephony Service Provider: Part 2

Now that you've decided to start a VoIP Company, you must now decide what equipment and vendors you will need. Your overall cost will vary depending on how much time and capital you plan on investing to start your VoIP Company.


Your Guide to Becoming an Internet Telephony Service Provider: Part 3

Working for North America's largest Wholesale VoIP Provider, I often get the chance to engage with customers who are excited about launching their new VoIP business.
Featured Podcasts

DIDs: The Real Deal


Originating Profit: Overcoming the Challenges of Entrepreneurship


Wholesale

  • DIDS
  • Wholesale VoIP Origniation
  • Wholesale VoIP Termination
  • Wholesale VoIP Tool-Free
  • Enhanced 911
Titanium III
  • DID Warehouse
  • API
  • Automation
  • LNP
  • Enhanced 911
blog comments powered by Disqus

Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2017 Technology Marketing Corporation. All rights reserved | Privacy Policy