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Wholesale VoIP Feature Article

VoIP Innovations Continues to Pile on New Features to its BackOffice

 
October 16, 2012
By Allison Boccamazzo, Managing Content Producer
 

Last month, VoIP Innovations (News - Alert) proudly added the new Bulk Endpoint Group Change feature to its BackOffice, Titanium III. Now, the company is once again adding another new feature to its BackOffice, which allows customers to be able to export their wholesale VoIP DID search results from the BackOffice into either an Excel spreadsheet or CSV format.


To access this feature, customers first need to log into their Titanium III BackOffice, and from there search as normal by imputing their desired criteria. Then, as a company blog details, click “View DIDs,” followed by “Export Results As.” From there, a drop-down option to export the results to a file will appear. This latest feature is available for both local and Toll-Free DID search results.

What prompted the newest update was the company’s constant attention to detail and customer feedback for increased satisfaction. In fact, the company had compiled customer feedback received at the recent ITEXPO (News - Alert) Austin 2012, the world’s largest technology and communications event of its kind, and decided to include this in its roundup.

At ITEXPO, Corey Potts, VP of Sales at VoIP Innovations, elaborated on this, where he said that the company strives to continue expanding its footprint and “doing right by our customers” by “continuously listening to [them] and enhancing [their] products.”

Adding on what VoIP Innovations offers, he continued, “We make all services available to our customers, such as DIDs, origination, termination, toll-free, 911, and customers are able to pick and choose what they want to use with us. So we offer everything a-la-carte.”

All users have to do to access the other most recent update, its Bulk Endpoint Group feature, is log into their BackOffice, click on “DIDs,” then “Bulk Endpoint Group Change.” From there, they select the new endpoint, enter their search criteria and click “submit.”

Clearly, VoIP Innovations is a wholesale VoIP provider for competitors (and customers) to keep their eyes on. The company is continuously on the lookout for new and innovative developments to better enhance its offerings, so stay tuned for what could be coming next!

To learn more about VoIP Innovations’ offerings, visit www.voipinnovations.com.




Edited by Jamie Epstein
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