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Wholesale VoIP Feature Article

Starting a VoIP Business 2: What You Need and What to Do

July 20, 2012
By Allison Boccamazzo, Director of Brand Strategy

Late last month, I covered the somewhat difficult task of identifying your real VoIP competition, including who VoIP newbies should be aware of, target and ditch competing against for their own time and sake.

Now, we’re going to discuss exactly what you need when setting up your own VoIP business and what you need to do in something I call, “Starting a VoIP Business 2: What You Need and What to Do.”

So what exactly does it take to set up your own wholesale VoIP business? For starters, you need to cover the basics; setting up the necessary hardware, software, management systems and other related investments.

“To get set up as a reseller of a good-quality wholesale VoIP company, you only need $5,000 maximum. To set up your own, you need at least 100 times that amount,” a blog post explains.

What You Need:

  • Setting up your own VoIP business requires you to set up several systems. To give you a clear picture of this, to service just two customers, you will need at least two trunking sources as well as a system to manage these in terms of their rating, routing, and fail-over capacities. Upon setting these up, they should be able to track trunk failures to specific destinations.
  • You will also require a system to manage end user connections, and if you want to service residential clients, you’ll need a system that can automatically configure and reconfigure ATAs in the field.
  • You will also need user interfaces or control panels, where users can set up/configure these features. Furthermore, you’ll need databases for this and all other full-featured Web servers to back all of this up.
  • Last, you should be sure to have switching systems in place – especially ones which can be controlled via a database of direct Web APIs.

In Order to do all of This, You’ll Need:

  • Two database servers
  • Two Web servers
  • Two session border controllers
  • Two class 4 switch servers
  • Two class 5 switch servers
  • Two voicemail servers
  • A redundant network-accessible mass storage system for voicemail

Keep in mind that the following is only needed for a maximum of 2,000 users; you will certainly need much more hardware if you want to serve more users and thus promote a thriving business.

“Some have argued that the software component in VoIPs shouldn’t cost as much – what with all the free software available. The truth is these free software end up being more expensive. For one thing, all free PBX (News - Alert) software can’t be used for residential users. You need different software for that. Plus, these free software need a session border controller; otherwise, they won’t be effective. Even the plain old asterisk needs dialplans to actually do things. You will need some capital to have those developed,” the blog continued.

It’s pretty understandable why many individuals and entrepreneurs turn to wholesale VoIP providers after doing the math, but the blog insists that “you won’t need a humongous amount of money. It’s easy to get set up. And, you can follow through with your marketing plan right away.”

Starting or planning to start your own wholesale VoIP business soon? Hopefully this information helps – good luck!

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

Edited by Rachel Ramsey

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