Wholesale VoIP Featured Articles
Komutel has achieved compliance with Avaya team engagement solutions for its SIT2 IP Console Release 2.5.4. The combined technologies will help busine…
In some countries, particularly those with nationalized telephone service, officials strive to combat illegal voice over IP operations that allow call…
Unfortunately, there's another group that has found VoIP makes it cheap and easy for them to operate: fraudsters looking to gain access to the service…
TransNexus announced it is celebrating its 20th year of providing VoIP network management solutions, including fraud and operations support software.
With international call fraud posing a risk to VoIP and UC services, UM Labs R&D and ITSPA have teamed up to create 'SNITCH' (Suspicious Numbering in …
The VoIP Innovations Network is now home to new email to fax and fax to email operations.
Fax is alive and well, notes VoIP Innovations in a new blog.
IDT offers more details on its Express portal relaunch.
IDT Telecom, which offers wholesale VoIP services, has reportedly relaunched its IDT Express portal. This online resource enables companies of all siz…
World Telecom Labs adds a voice component to its wholesale network operations in rural Africa and beyond.
Bridgevoice has launched Bridgevoice Pluto, an online VoIP carrier marketplace.
A new agreement between Telinta and Windstream puts Windstream VoIP services on Telinta's hosted softswitch platform.
Latency, one of the great enemies of online activity like VoIP, is about to lose one fight thanks to a new move from Voxbone.
Modern organizations today need more, not fewer, options when it comes to communications. While we might all strive to live in a world without paper, …
VoIP Innovations recently discussed six of the most common end users complaints about VoIP calling and how MSPs can troubleshoot them and quickly miti…
With more products and services coming in the pipeline for managed service providers (MSPs), VoIP Innovation's Titanium III BackOffice provides the to…
RingCentral sets up new master agent partnership with PlanetOne Communications, opening up new VoIP-based markets.
Increasingly, services providers are looking to cloud voice operations as a means to improve VoIP service provision.
A recent VoIP Innovations blog says about 10 percent of VARs are transitioning to become managed service provider, but it adds that only 10 percent ar…
Plain and simple, DIDs serve an integral role in business communications, and this week, Wholesale VoIP provider VoIP innovations announced it has ext…
By adding VoIP to your offerings, you'll be positioned to take advantage of continued growth and the business trend toward flexibility, interoperabili…
A new Persistence Market Research report suggests gains of better than 9.5 percent per year through 2024.
When resellers and service providers wonder how to get more value out of current customers, and draw new ones, the answer should be simple: add VoIP.
Over-the-top or OTT messaging is responsible for billions of dollars in losses for telecom operators around the world. While the industry as a whole i…
VoIP is just as susceptible to eavesdropping as any other communications technology; here's how to stop it in its tracks.
Recent research predicts the market for APIs will reach $231.86 billion by 2021. This growth is being attributed to the need for more telecom services…
For providers of services such as wholesale VoIP, the billing process can become even more complex. Customers are often operating under a variety of p…
Back-office operations and processes must be optimized, managed and properly integrated with other business functions to achieve peak performance. Thi…
The omnichannel approach to customer service makes the customer experience a competitive differentiator. Industries like telecom, which are notoriousl…
Global service provider revenues for VoIP and IMS broke records in 2016, reaching $5.4 billion according to new research from IHS Markit.
VoIP Innovations has slashed its toll-free monthly DID fees to 25 cents for new and existing wholesale customers.
Interconnectivity of people, devices, services and processes is driving the global telecom and technology landscape. Telecom companies and service pro…
Business VoIP solutions offer a variety of features to ensure organizations of all sizes run smoothly during holiday periods, keeping workers and cust…
A new blog from VoIP Innovations notes that services like MMS and SMS are an effective way to interact with customers because these communications are…
Nearly all businesses need some sort of VoIP, but what is the right amount of coverage for your business?
If there's just one thing you need to know about marketing today, it may be that text messages have an open rate of 98 percent. This valuable piece of…
Next-generation networks (NGNs) are evolving out of necessity to keep pace with exponentially increasing amounts of data. Offering affordability, flex…
A new report from Persistence Market Research suggests healthy gains ahead for the global VoIP services market through 2024.
Text messages are the most used mobile application and businesses can take advantage of them as an important part of the sales, marketing and customer…
A new report suggests that the upcoming VoIP services market worldwide will be on the rise but packed with competitors.
There's a fairly pronounced difference between SMS and MMS in the VoIP field, and a recent report from VoIP Innovations pointed that difference out.
Eavesdropping attacks like Skype & Type are the latest potential threats to VoIP calls and businesses need to ensure they are properly prepared and pr…
The VoIP market is a rapidly changing place; we take a look at what it looks like now and where it's likely going.
Unfortunately, 911 calls made on wireless phones are far less effective than those made on wireline phones. This is due to ineffective location tracki…
The E911 service is mandatory, as required by the FCC, but fees vary depending on how the service is used for VoIP and mobile/cellular services.
Organizations need to carefully evaluate how their service providers and carriers handle E911 services to ensure they are receiving the best level of …
Cloud-based UC and UCaaS offerings are taking over the larger UC market, driven by SMB adoption, the prevalence of VoIP and a host of benefits.
E911 services are critical for emergencies, but often aren't as reliable or accurate as they could be. VoIP service providers need to examine and reev…
VoIP businesses need to come up with a comprehensive plan for the new year that includes fraud detection, a good end-user portal and reassessing their…
Transferring a phone number from one service provider to another should be seamless and smooth, and when calls are dropped or lost, residual translati…