Wholesale VoIP Featured Articles
What's your backup plan if a call can't be received within your organization? Is it a question that hasn't really entered your mind until now? If you're investing in wholesale VoIP and you haven't had this conversation with your provider, you may be working with the wrong provider. VoIP Innovations offers some guidance on the topic.
The fact that Caller ID is still going so strong is a testament to the power of the technology. Why do we still cling to it? As mentioned earlier, we like to know who is on the other end of the line. The clear name and number are valuable as you know for sure whether or not you want to take the call.
With this move, 2600Hz joins the ranks of 3CX, NetSapiens, Elastix and many more. While VoIP Innovations has an impressive roster of businesses taking part in their Partner Program, they will continue to add partners as they continue to look for ways to help companies that provide the switching infrastructure for their customer base.
The toll-free number is often the primary marketing point for a number of companies. This is especially true if a vanity number is involved. The target audience is provided with an easy-to-remember piece of information they carry with them in the event they need to pay you for a service. It's not a bad situation for those who stand to benefit.
The methods by which we stay connected today vary considerably from what was considered the norm just 15 years ago. The thought of eliminating the landline would have seemed ridiculous in the 1990s, and the Internet had not yet taken a leadership role in the way we organized our lives. For those taking advantage of the opportunities in wholesale VoIP, the landscape was not yet changing, but user behavior was soon to take a sharp right turn.
Working on a marketing campaign is always fun. It's an exploration into the creative minds of a team and the client. And until it comes time to sign contracts for media outlets, anything is possible. There are no budget limitations, so you explore all potential outlets - including the use of a toll-free vanity number.
Toll-free numbers are pretty much ubiquitous, offering a massive host of benefits to businesses and consumers alike. Any company that generates sales and revenues by phone should consider employing a toll-free number as a simple and relatively low cost way to boost visibility and bring in new business.
The wholesale VoIP market is as strong as ever, with companies continually seeking ways to streamline communications, unify their platforms and optimize solutions for users wanting better access in a mobile environment. As such, resellers not only improve collaboration in their own environments, they create opportunities for their customers.
In use for nearly 40 years, toll-free numbers remain one of the most effective tools for sales and marketing. The benefit of being able to call a business without being charged is a major value-add for many customers, and toll-free numbers are also widely used by telemarketing companies as well as for contact centers and customer service departments.
In order to achieve steady growth, a company must have the right strategies in place along with a workforce that believes in the system. This includes having the flexibility to quickly adjust to market conditions by adopting the necessary technologies and disposing outdated or legacy systems that might hinder the progress. As a premier wholesale VoIP carrier, VoIP Innovations has been growing steadily since it was established in 2007, becoming one of the key players in the VoIP industry. This has resulted in the company appearing on the Inc. 5000 List for the fifth consecutive year.
For those who like to shop online, it helps to have either a one-stop-shop opportunity, such as what tends to be provided by Amazon; or online options that are easy to remember, such as Zappos for shows or Best Buy for electronics. Before, we instinctively pulled up a browser to make a purchase; however, we may now be more likely to use our phones.
The increased adoption of IP communications by businesses and consumers is providing a growth opportunity for service providers in the segment. VoIP Innovations is one of the service providers benefiting from the growth of IP communications, which has landed the company on the 2016 Fastest Growing Companies list by the Pittsburgh Business Times.
The day-to-day operations of any business involve many different tasks that are not part of the core function of the company. While these tasks are essential, they are time-consuming and expensive, which makes BackOffice solutions ideal so businesses can focus on their core competencies. The Titanium III BackOffice platform from VoIP Innovations provides such a service, and it was just recognized by TMC, a global, integrated media company, as a 2016 Communications Solutions Products of the Year Award Winner.
The bottom line is that VoIP offers tremendous value to businesses of all sizes, which will catch the attention of any manager looking to streamline costs while boosting productivity and efficiency. And value, coupled with a host of exciting features and functionality, is what is driving market growth at such a rapid pace.
Beyond these requirements, VoIP Innovations also had to agree to Back Office integration if necessary. In this step, the company integrated failover protection into its toll-free DID service. In doing so, a disaster that may disrupt service or a users' network will trigger an automatic switch over to a redundant network so that calls are never missed.
There are a few things that immediately make the 'to-do' list for anyone who is going to start a business. Aside from getting the capital together to start the business, you need a presence - a way for customers and partners to keep in touch. That means a website and a phone number. Not just any phone number will always do. A Toll-Free number is typically the best route for businesses - but getting one might be easier, and more cost effective than you think.
VoIP has been praised for a very long time for all the benefits it brings to businesses. Cost savings, expanded reach, easier communications - and more. But one thing that always has remained a barrier for adoption has been the worry over security. When the technology was still in its infancy this worry about whether or not it was secure or OK to let your communications pass through an Internet connection was viable. It wasn't something many were doing yet. The internet and the technologies that make it function weren't as reputable and respected as they are today. But now - decades later - is security still a concern when it comes to using VoIP for business communications?
VoIP phone systems are only a valuable asset when they are performing at maximum quality. As with any communication solution, VoIP offerings must be kept up to date and regularly monitored and managed to ensure the network and equipment are keeping up with demand and voice quality and performance are consistent.
If you work for a company that is looking to build its brand with a toll-free number, has VoIP Innovations got a deal for you. The wholesale VoIP carrier has a limited-time offer through which it's providing businesses toll-free DIDs for just 25 cents a month.
A controversial and disturbing telecom phenomenon is taking place in rural areas of the U.S., impacting carriers and customers alike. Traffic pumping, also known as access stimulation, occurs when local exchange phone carriers inflate the volume of incoming calls to their networks. They are then able to charge increased intercarrier compensation fees to long-distance carriers and generate significant profits.
The move to voice over Internet protocol (VoIP) in recent years has been pronounced, as businesses and even some residences make the jump to VoIP as a means to get access to more services and lower costs. Yet there are still many homes and businesses turning to landline devices-a Statista survey from 2015 notes that half of U.S. households still have an operating landline. So what's keeping all those users in landlines? Security is perhaps the biggest reason to stick around for many users.
The benefits of PBX and IVR functionality to organizations, and the importance of data backup, are pretty well understood today. Still, some organizations are so focused on their core businesses that they haven't taken the time to explore their benefits, configure these capabilities and/or implement data redundancy initiatives.
Voice over IP (VoIP) is a powerful benefit for companies seeking to streamline their business communications and integrate supporting platforms for a unified experience. In doing so, they also create significant opportunity for those who want to take advantage of a growing market for wholesale VoIP.
We cover the benefits of VoIP, unified communications (UC) and mobility quite a bit in this space, particularly from an enterprise angle. But running a VoIP business of any sort entails some unique challenges and obstacles, largely surrounding quality of service. By addressing quality and availability issues right out of the gate, service and solution providers can avoid some common pitfalls altogether.
Voice over IP services today are widely available, and can be of a very high quality. Nonetheless, VoIP security and quality remain important topics that need to be addressed to allow for the best experience by businesses, users and the service providers that offer these services.
In the recent past, some have complained about a lack of innovation in Apple's camp, leaving users with a lot of "more of the same," and only tiny refinements made over previous versions. That's a point Apple may be out to change with iOS 10, and some new services coming out with the operating system's release.
Offering voice over Internet protocol (VoIP) services these days is usually a sound proposition. Regular people and businesses alike want access to such services, and a desirable product offered at a decent price is generally all the makings of a cash cow. Managing these services, however, can be a bit more difficult, and that's a point that VoIP Innovations is working to solve with its new end user portal, which is completely brandable for use with various firms.
Taking the kernel of an idea and watching it blossom and grow into a profitable business is no small feat. Accomplishing that goal within the technology sector is even trickier and yet that's exactly where Jason Tapolci succeeded with wholesale VoIP success story VoIP Innovations.
A new report from Persistence Market Research shows the global VoIP services market is growing at a healthy rate, expected to reach $194.5 billion in revenue by 2024. The Global Market Study on VoIP Services shows that an increased use of hybrid cloud communications in both small and large enterprises is expected to drive growth over the next few years.
Scalability and flexibility are important philosophies that can benefit any company, but particularly those in the technology sector. Learning how to plan and shape business goals with scalability in mind can be a challenging but rewarding endeavor and one that will offer a tangible return on investment in the long run.
By implementing the tools as outlined, businesses can take advantage of execution planning to become more profitable, more competitive and sustainable over the long term. This theory also enables businesses to remain scalable and flexible, important components for boosting growth and eliminating waste.
It's always reassuring to know that a company isn't ready to just coast, but rather continue to innovate and bring out valuable new features. That can be a great factor in keeping users interested and ready to buy, in the end making Slack the app of choice not just for today, but for tomorrow too.
It's also key to ask the right questions when it comes to tech support. You want to ensure you're protected from downtime as it can cost you significant time and money. Ask for five 9s uptime (99.999%) and ask to talk to current customers who can give you accurate testimonials. At the same time, be sure you have the security necessary to keep hackers out of your network and operations moving along as they should to deliver the anticipated benefits.
The popularity of cyber insurance is also on the rise, enabling companies to better manage extortion risk by adding on to their commercial general liability insurance policies. PwC estimates annual gross written insurance premiums will grow from $2.5 billion to $7.5 billion by the end of this decade, propelled by a giant uptake in cyber insurance.
According to PwC, annual gross written insurance premiums are expected to grow from $2.5 billion now to $7.5 billion by the end of this decade, thanks largely to uptake in cyber insurance.
The act of jailbreaking, essentially hacking into a mobile device for the purpose of accessing its core operating system, has been a common occurrence since Apple rolled out the original iPhone back in 2007. It offers benefits like being able to install third-party applications, extensions and features not otherwise available for a particular mobile device. When it comes to jailbreaking in a business setting, however, the process poses serious security risks and vulnerabilities.
The reality is that in a BYOD environment, devices have to be inspected thoroughly and there must be policies for use in place. Educate your users on activities that may put them or your network in harm's way. This is a great first step towards preventing problems.
Once providers have jumped that hurdle, they can take heart that their staff compliment may be minimal - compared to other types of telecoms -and that, according to Persistence, many companies are expanding to semi-urban and satellite cities, which opens up the market even wider.
Third, look for a provider that has gone paperless. While we tend to think this concept is really just a myth, the reality is that digital adoption has exploded. When wholesale VoIP was first available, everything was done on paper, which left too many opportunities for errors. If a carrier can't read the handwriting, the submission is rejected. Don't settle for the old way of doing things, even if it appears to be a cheaper option as it will cause problems in the long run.
The world of communications is rapidly changing, providing consumers and businesses alike with a number of options when it comes to staying connected.
Voice over IP has a bad reputation. But the fact is that's simply undeserved. This assessment comes courtesy of an article posted earlier this month.
Demand for VoIP services is on an upswing. So, too, is a new demand for media gateway systems globally.
Zion Research report predicts explosive use of VoIP driven in no small measure by mobile communications.
In a technology world in which everything is connected, mobility is exploding and the cloud is growing exponentially, cyber security is a priority for every industry.
Those with funds to invest are always looking down the road, hoping to get in early on "The next big thing." For anyone in technology, all they have to do is look at their hand: New research shows that Mobile VoIP, or mVoIP for short, is set to take off in a big way.
The lack of acceptance (or outright resistance) from the local sectors is having an impact on the growth of the VoIP services market. Add to that stricter rules and regulations from local governments in their effort to save (and profit from) local telecom services are further hindering the growth of the market.
If you ever have the misfortune to be arrested, the one phone call you're reportedly allowed can make a world of difference. And if you're ever locked up for a while, you'll soon learn how important any call can be.
"Do more with less" is increasingly the phrase rattling through a lot of businesses these days, especially as markets change so substantially that it's hard to even tell how best to approach them.
If you've recently incorporated VoIP into your business communications system, you've made a wise choice. The cost savings alone will be significant, and upgrades to the system will be easy as well.
Popular social media app Snapchat has sparked a movement to liberate VoIP calling in the UAE.
If you think the proliferation of VoIP is just a blip on the technology radar, you might be mistaken.
Now VoIP Innovations, a premier wholesale VoIP carrier, has taken that game to the next level with the announcement that they've launched SMS Forwarding capabilities. According to the company, with SMS Forwarding, text messages can be forwarded to any email or mobile phone.
VoIP Innovations (VI announces winning of major industry recognition and launch of new spring promotions.
Singtel-one of the biggest of Asia's communications groups-has turned to LivePerson to bring out a new Web chat system, a move which should allow for better engagement between Singtel and its customer base.
Pittsburgh-based VoIP Innovations (VI), a premier wholesale VoIP carrier, announced that it released new updates to its already-advanced Titanium III BackOffice. The new features include Quick Links, condensed menus, and a new DID Manager.
A new report suggests that the pay phone may not be done in New York City thanks to new work from the CityBridge consortium, which is bringing back pay phones with a Wi-Fi edge.
Until recently, telephone calls were relatively hard to hijack. Times have changed, however, and VoIP represents an easier target because like the rest of our lives it is digital and therefore prone to cyber crime.
For those who've never experienced it, a Distributed Denial of Service (DDoS) attack can be devastating, and potentially fatal to a business. In essence, all your lines are tied up with false calls, blocking paying customers from getting through. It happened recently to VoIP leader VoIP Innovations (VI), and now the Pittsburgh-based company is fighting back.
VoIP Innovations, a provider of VoIP networks in both the U.S. and abroad, has become the latest victim of a cyber-attack, and is now firing back. The company began experiencing an overload of service requests March 12, suffering a clog in the bandwidth pipeline, and causing VoIP Innovation's customers to be unable to reach the network.
Telecommunications software vendor SwitchRay has launched an advanced version of its VoIP Class 4 softswitch dubbed the SR-S4500. Immediately available for purchase, the enhanced 4-in-1 VoIP wholesale Class 4 platform has been made easier to use than similar prior releases from the company, while maximizing profitability through improved real-time traffic visibility.
VoIP is safe in the same way online banking is safe, as they share the same data lines, but recent news from VoIP Innovations puts emphasis on securing data lines.
VoIP SMS is less expensive than standard mobile carrier fees, but before signing up, it's best to do your homework before signing with a provider.
One of the most important first steps for any new service offering is pricing. At the end of the day, profit is the point of most new service offerings.
Running a small or medium-sized business requires keeping costs in check and making the most of the resources you have. This is the reality for most SMBs
Cloud hosted service provider Diverse Technology Solutions (DTS) has announced that it has acquired hosted VoIP provider Voitual.
At the heart of the VoIP business are DIDs, and it is important that resellers ensure that they are fully stocked with a personal inventory of DID numbers so buyers are never left waiting.
Emil Malak, who has been CEO of Voip-Pal.com Inc. since October 2014, has filed suit not only against Apple, but also Verizon and AT&T for patent infringement for a combined lawsuit of $7 billion.
Chinese company Synway Information Engineering has a long history as a designer of telecom hardware and IP communications solutions. The company now has a global focus, working with system integrators and service providers in 56 countries and offering a broad product portfolio with an emphasis on signaling and media processing technologies.
As any taxpayer knows, the cost of funding schools in most areas eats up a large part of a community's annual budget. For their part, schools are acutely aware of this and take pains to keep costs low wherever they can. That's one reason why many school districts are now looking toward VoIP for better communications at a more reasonable cost.
In the classic movie Annie Hall, Woody Allen's character likens a relationship to a shark. "It has to constantly move forward or it dies," he observes. The same can said about a business, especially the VoIP industry.
The widespread use of mobile phones and the advent of smartphones have led to a digital revolution worldwide, so it makes sense that users are putting pressures on their network providers to do better.
The VoIP space is big right now and a recent report from Future Market Insights (FMI) predicts more big growth ahead for VoIP, with total market revenue reaching $86.2 billion by 2020.
But the company also succeeds by outperforming the competition. At the recent ITEXPO in Ft. Lauderdale, VoIP Innovations' VP of business development, Nick Medina, stepped away from his busy booth for a few minutes to speak with TMC Editorial Director Erik Linask. The traffic at VI's booth seemed to be a good place to start, and Medina was asked how his company outdoes the competition.
Alaska Communications, a telecommunications service provider for enterprises, recently embarked on the task of switching its commercial clients from residential voice to voice-over-IP (VoIP). It has chosen Voipfuture to assist with this task.
Thanks to a new development, Amazon Web Services' Workspaces can deliver even more value with its new addition: voice over Internet protocol (VoIP) software.
Fort Lauderdale, Florida is a good place to be. It's an even better place to be in January, especially if you hail from colder climes. But for Pittsburgh-based VoIP Innovations (VI), it was the best place to be recently.
Voxbone, an industry leader in the provision of telephony solutions, sat down with TMC to talk shop as a precursor to this week's ITEXPO.
Telinta unleashed a flurry of news this week at ITEXPO. The company offers white-label cloud-based solutions enabling telecom service providers to offer VoIP services, without deploying their own billing and operational support systems. The company's TeliCore hosted platform does rating, billing, routing, reporting, and provides self-care portals. Clients also can leverage the capabilities of multiple carriers and other third-party providers for DIDs, E911, taxation and other services directly from Telinta's hosted platform.
One of the great inevitabilities of technology is that the hardware has to come with software, and vice versa. Software without hardware is just discs with code, and hardware without software is a pricey paperweight. So many times, hardware's value can be measured not only by what it does by itself, but what systems it works with. Grandstream Networks added a little extra versatility to its lineup as SIPTRUNK.com announced that its line of tools were now compatible with Grandstream's systems.
Tech companies from across the country are preparing to head to Florida for next week's ITEXPO, with many set to unveil their newest offerings. Premier wholesale VoIP carrier VoIP Innovations is joining the lineup, as the company has announced it will be featuring its new DID Wizard at ITEXPO Ft. Lauderdale. The conference and show take place January 25-28 at the Greater Ft. Lauderdale/Broward County Convention Center.
Like any truly important technology, VoIP simply makes doing business in 2016 better without getting in the way, making it easily overlooked.
Moving voice to the cloud in the form of hosted VoIP is getting a bump in the U.K., thanks to bigger and better broadband availability.
When it comes to businesses and regulatory agencies, the rift between them makes the Grand Canyon seem like a pothole.
If there's one technology that really made its mark in the past year, it would have to be Voice over Internet Protocol, or VoIP. With businesses everywhere looking to shave costs and increase efficiency, time and again VoIP was the "go-to" tech of choice.
Zencastr takes VoIP to the next level.
SIP phones can actually add value to a hosted VoIP setup. Here's how.
Despite the way that telecom professionals bandy the term around, on average, almost three-quarters of communications customers (72 percent) do not understand what hosted VoIP actually entails.
Even though large parts of the U.S. are experiencing unseasonably warm weather, everyone knows that sooner rather than later the snow, wind and bone-chilling temperatures will appear. That's why it makes sense to plan your winter getaway now.
In this season of gifts and giving, one company has gone beyond the norm and is making a special gift available to new and existing customers.
The Federal Communications Commission (FCC) has recently mandated battery backup support for all VoIP customers. The deadline for offering this battery backup support for VoIP services is fast approaching.
Session Initiation Protocol (SIP) has delivered us VoIP calling, which reduces costs while increasing what we can do with voice communications. Another gift from SIP is less welcome, however: Added security concerns when it comes to calling.
One of the biggest trends that might face the VoIP industry in 2016 is increased regulation, according to Daniel McFarland at VoIP Innovations.
With VoIP now a mainstream calling solution, the Federal Communications Commission (FCC) is ensuring that its existing regulations for the hearing impaired now extend to Wi-Fi and VoIP handsets.
Corporate VoIP consumers drove revenue to $43.27 billion in 2012. Those 98.9 billion subscribers, at the time, are expected to grow to 204.8 VoIP subscribers by 2020.
A new eBook, "Originating Profit: Overcoming Challenges in VoIP Entrepreneurship", shares how one entrepreneur turned his VoIP company into a success.
Nimbuzz, a developer of voice-over-IP (VoIP) and messaging applications, recently announced that it will be adding a significant number of new engineers to its team.
According to Jason Tapolci, president of VoIP Innovations, support is not limited to helping your customers through call centers, but it involves "non-human interactions as well."
VoIP is becoming the technology of choice for landlines, and the Federal Communications Commission is paying attention with its proposed update to accessibility requirements for telephones and handsets.
Just about anybody can start a business, but the true challenge comes in managing your company and generating growth.
Every business and consumer should be using Voice-over-IP (VoIP). VoIP today is polished, reliable, and superior to older phone systems in every way.
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