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Wholesale VoIP Featured Articles

VoIP Innovations Defines Four Keys to VoIP Success

The VoIP space is big right now and a recent report from Future Market Insights (FMI) predicts more big growth ahead for VoIP, with total market revenue reaching $86.2 billion by 2020.


2/10/2016
At VoIP Innovations, Good Listening Pays Off

But the company also succeeds by outperforming the competition. At the recent ITEXPO in Ft. Lauderdale, VoIP Innovations' VP of business development, Nick Medina, stepped away from his busy booth for a few minutes to speak with TMC Editorial Director Erik Linask. The traffic at VI's booth seemed to be a good place to start, and Medina was asked how his company outdoes the competition.


2/9/2016
Voipfuture to Monitor Alaska Communications Transition to VoIP

Alaska Communications, a telecommunications service provider for enterprises, recently embarked on the task of switching its commercial clients from residential voice to voice-over-IP (VoIP). It has chosen Voipfuture to assist with this task.


2/8/2016
Amazon Web Services Workspaces Upgrade Adds VoIP

Thanks to a new development, Amazon Web Services' Workspaces can deliver even more value with its new addition: voice over Internet protocol (VoIP) software.


2/4/2016
VoIP Innovations Wins Best in Show

Fort Lauderdale, Florida is a good place to be. It's an even better place to be in January, especially if you hail from colder climes. But for Pittsburgh-based VoIP Innovations (VI), it was the best place to be recently.


2/3/2016
Voxbone at ITEXPO: Simplicity Meets the Cutting Edge

Voxbone, an industry leader in the provision of telephony solutions, sat down with TMC to talk shop as a precursor to this week's ITEXPO.


1/26/2016
Telinta Expands Its White-Label Cloud-Based Solutions Offering

Telinta unleashed a flurry of news this week at ITEXPO. The company offers white-label cloud-based solutions enabling telecom service providers to offer VoIP services, without deploying their own billing and operational support systems. The company's TeliCore hosted platform does rating, billing, routing, reporting, and provides self-care portals. Clients also can leverage the capabilities of multiple carriers and other third-party providers for DIDs, E911, taxation and other services directly from Telinta's hosted platform.


1/25/2016
Grandstream Channel Partners Get a Boost with New SIPTRUNK.com Connection

One of the great inevitabilities of technology is that the hardware has to come with software, and vice versa. Software without hardware is just discs with code, and hardware without software is a pricey paperweight. So many times, hardware's value can be measured not only by what it does by itself, but what systems it works with. Grandstream Networks added a little extra versatility to its lineup as SIPTRUNK.com announced that its line of tools were now compatible with Grandstream's systems.


1/20/2016
VoIP Innovations Readies Product Rollout at ITEXPO

Tech companies from across the country are preparing to head to Florida for next week's ITEXPO, with many set to unveil their newest offerings. Premier wholesale VoIP carrier VoIP Innovations is joining the lineup, as the company has announced it will be featuring its new DID Wizard at ITEXPO Ft. Lauderdale. The conference and show take place January 25-28 at the Greater Ft. Lauderdale/Broward County Convention Center.


1/20/2016
VoIP: A Game-Changing Business Technology

Like any truly important technology, VoIP simply makes doing business in 2016 better without getting in the way, making it easily overlooked.


1/18/2016
UK: Hosted VoIP Takes Full Advantage of the Cloud's Benefits

Moving voice to the cloud in the form of hosted VoIP is getting a bump in the U.K., thanks to bigger and better broadband availability.


1/13/2016
The FCC and ISPs: Still 'Busy' on the Issue of Backup Power

When it comes to businesses and regulatory agencies, the rift between them makes the Grand Canyon seem like a pothole.


1/11/2016
VoIP: Big in 2015, Getting Bigger in the New Year

If there's one technology that really made its mark in the past year, it would have to be Voice over Internet Protocol, or VoIP. With businesses everywhere looking to shave costs and increase efficiency, time and again VoIP was the "go-to" tech of choice.


1/8/2016
Podcaster Adds Standalone VoIP Client

Zencastr takes VoIP to the next level.


1/8/2016
Cost-Effective Communicating via Hosted VoIP

SIP phones can actually add value to a hosted VoIP setup. Here's how.


1/7/2016
Hosted VoIP in the Cloud: Not Just Cheap Calls

Despite the way that telecom professionals bandy the term around, on average, almost three-quarters of communications customers (72 percent) do not understand what hosted VoIP actually entails.


1/7/2016
VoIP Innovations Florida-Bound in January

Even though large parts of the U.S. are experiencing unseasonably warm weather, everyone knows that sooner rather than later the snow, wind and bone-chilling temperatures will appear. That's why it makes sense to plan your winter getaway now.


12/22/2015
VoIP Innovations Gets into the Holiday Spirit

In this season of gifts and giving, one company has gone beyond the norm and is making a special gift available to new and existing customers.


12/21/2015
Federal VoIP Battery Backup Requirements Start Soon

The Federal Communications Commission (FCC) has recently mandated battery backup support for all VoIP customers. The deadline for offering this battery backup support for VoIP services is fast approaching.


12/17/2015
Warning: Plenty of Holes Exist in SIP Security Practices

Session Initiation Protocol (SIP) has delivered us VoIP calling, which reduces costs while increasing what we can do with voice communications. Another gift from SIP is less welcome, however: Added security concerns when it comes to calling.


12/14/2015
Three Concerns for the VoIP Industry Heading Into 2016

One of the biggest trends that might face the VoIP industry in 2016 is increased regulation, according to Daniel McFarland at VoIP Innovations.


12/11/2015
FCC: VoIP and Wi-Fi Calling Handsets Should Support the Hearing Impaired

With VoIP now a mainstream calling solution, the Federal Communications Commission (FCC) is ensuring that its existing regulations for the hearing impaired now extend to Wi-Fi and VoIP handsets.


12/10/2015
Report Sees Big Growth Ahead for VoIP Market

Corporate VoIP consumers drove revenue to $43.27 billion in 2012. Those 98.9 billion subscribers, at the time, are expected to grow to 204.8 VoIP subscribers by 2020.


12/3/2015
New eBook 'Originating Profit' Helps Build a Successful VoIP Business

A new eBook, "Originating Profit: Overcoming Challenges in VoIP Entrepreneurship", shares how one entrepreneur turned his VoIP company into a success.


12/2/2015
Nimbuzz to Hire 100 Engineers to Support App Development

Nimbuzz, a developer of voice-over-IP (VoIP) and messaging applications, recently announced that it will be adding a significant number of new engineers to its team.


11/25/2015
Creating a Successful Telecommunications Business, Part 2: Support

According to Jason Tapolci, president of VoIP Innovations, support is not limited to helping your customers through call centers, but it involves "non-human interactions as well."


11/23/2015
FCC Proposal Would Include VoIP Handsets in Accessibility Requirements

VoIP is becoming the technology of choice for landlines, and the Federal Communications Commission is paying attention with its proposed update to accessibility requirements for telephones and handsets.


11/19/2015
How to Operate a Successful Telecom Business: Provisioning

Just about anybody can start a business, but the true challenge comes in managing your company and generating growth.


11/17/2015
The Crushing Logic of VoIP

Every business and consumer should be using Voice-over-IP (VoIP). VoIP today is polished, reliable, and superior to older phone systems in every way.


11/12/2015
Survey Reveals Increasing Obsession with Mobile Tech

While some of us are more attached to the technology than others, as a whole, the vast majority of us are in the same boat; we are highly dependent on our smartphones.


11/12/2015
Nine Features You Need to Manage E911 Numbers

Dialing for emergency respondents over VoIP works the same way as traditional means, just dial 9-1-1. However, the emergency dispatch process works a little differently than it would if the call was made on a land line.


11/5/2015
Domestic Fraud Newest Concern for VoIP

Even as the popularity of VoIP continues to rise, so too do the problems that come along with it. That was made evident at the recent ITEXPO Anaheim 2015 when Randy Stegner, Operations Manager at VoIP wholesaler VoIP Innovations, met with TMC CEO Rich Tehrani.


11/2/2015
Small Businesses Should Choose VoIP Carefully

More small businesses are seriously considering moving their phone systems to VoIP as prices drop and hosted services become available. As such, small businesses should consider some issues when looking for a VoIP system.


10/27/2015
Take Charge of Your Product: Control Your VoIP Business

When running a VoIP business, just how much control do you really have? You may be the owner of your business, but if you aren't in control of every aspect, your operation could be lacking in efficiency.


10/26/2015
Streamlining Your VoIP Business: Automation

Automated technology has made the human obsolete in food ordering accuracy, and while automation has taken many jobs in the stead of humans in other industries, it has also increased efficiency and saved time and resources.


10/22/2015
Report: Small Businesses Do VoIP Adoption Differently

VoIP brings real added value to business, not just less-expensive business phone systems. That's why small and medium-sized businesses are rapidly embracing the technology.


10/22/2015
Wholesale VoIP Just Got Better with Telinta Announcement

Telinta, a cloud-based VoIP switching and billing company, announced its TeliSIM MVNO solution has been successfully integrated with its TeliGlobe mobile phone solution.


10/15/2015
'Choice' Makes All the Difference When Selecting VoIP

Everyone likes to have a choice in life wherever possible. Whether it's choosing an item from a restaurant menu, picking options on a new car, or just selecting a chair for your desk, it's good to see what's available. The same should hold true in major business decisions.


10/14/2015
Going VoIP? Look (and Ask) Before You Leap

The popularity of VoIP (Voice over Internet Protocol) for communications uses is growing ever wider. Yet as more and more people in the enterprise start examining whether to "Go VoIP" or not, it's worth looking at the whole picture to examine all sides of the issue.


10/8/2015
The Carrier Switch to IP Infrastructure Could Shift the Industry

Carriers are finally moving away from analog and embracing VoIP, and this will be a huge transition for the industry.


10/7/2015
Canada in Top 10 of Global VoIP Market

The rapidly growing adoption of smart portable devices such as smartphones and tablets in the residential and corporate sectors is driving the global VoIP services market, and Canada is no exception.


10/1/2015
VoIP Innovations Readies Product Showcase at ITEXPO Anaheim 2015

Folks at the leading wholesale VoIP provider, VoIP Innovations, are packing their bags and getting ready to hit ITEXPO Anaheim 2015 next week, all to showcase their Titanium III BackOffice product.


9/30/2015
Cloud Telephone VoIP Sales on the Rise

IP-based telephony systems are taking the forward position in the communications market.


9/25/2015
VoIP Innovations Raises the Bar for Competitors

This week, VI began providing their project porting VoIP service to customers with 10 or more local numbers, at no cost for eligible customers. This is a bit of a big deal, because while consumers of VoIP services normally need to have 50 or more numbers to take advantage of the process, this deal will allow customers to use project porting if they have as few as 10 local numbers.


9/24/2015
Ohio City to See Expanded VoIP SIP Services

SolveForce's service and its latest geographical expansion solidifies the company's role as one of the main provisioners of VoIP SIP technology.


9/18/2015
Cloud Computing and VoIP: Perfect Together

The continued expansion of the cloud along with the rising popularity of VoIP has made for some interesting options for IT managers. Yet along with all this choice comes some challenges as well, and it's worth doing your homework before taking the plunge.


9/16/2015
Boom Coming: VoIP Seen Expanding in Asian Region

The network advancement in emerging economies such as India, Brazil, Indonesia, China, and Philippines among others offers tremendous opportunities for the VoIP service provider to widen their subscriber base.


9/11/2015
New Partnership for VoIP Innovations

A leading VoIP provider has just strengthened its position in the marketplace with a new joint endeavor.


9/10/2015
VoIP Innovations Named an Inc. 5000 Company for the Fourth Consecutive Year

VoIP Innovations announced recently that it had been named to the Inc. 5000 list for 2015.


9/4/2015
OTT VoIP Pioneer Argues for the End of Net Neutrality-and the FCC

One Internet pioneer expects the Net Neutrality issue to end up in the hands of the Supreme Court -- with the question of the FCC's right to exist swinging in the balance.


9/3/2015
Caller ID: Another Tool You Can Use

There are a number of things that need to be kept in mind when the company phone system is being set up, with several options concerning Caller ID.


9/2/2015
MegaPath Contracted by MCN for Business VoIP and UC Solutions

MegaPath, already one of the best known and most respected providers of voice, data, security and cloud services in North America announced earlier this week that Medical Consultants Network (MCN) selected the company as its source for unified communications and networking needs. MCN has stepped forward and rolled out Hosted Voice and Unified Communications suite, as well as the Dedicated Internet Access (DIA) and its secure MPLS network in order to connect its 15 locations across the United States.


8/28/2015
Why Due Diligence is Important in Wholesale VoIP

When it's time to decide to switch to VoIP, if it's your first venture into digital telephony, it's important to understand the realities that will play into the switch.


8/26/2015
Report Says US Looking at Possible European Telecom, VoIP Fraud

Published reports say a wide-ranging criminal probe is looking at corruption by three global telecom companies and intermediaries that are close to Uzbekistan's president's daughter. The U.S. is seeking $1 billion in assets.


8/20/2015
Do You Need to Upgrade Your VoIP DIDs?

If your customers are not satisfied with your services and realize that they can have a better experience with another company, how long will they continue to be your customers?


8/17/2015
Chat with Nat: BackOffice + Back To School

As we mentioned a few weeks ago, we are currently working on an improved invoice template for all of our customers. This new invoice will have a new look and feel to it as items will now be categorized instead of just listed as they are currently. Each category will also include a total of all the items within it as well as overall totals at the end of the invoice. FYI, it will be ready in September!


8/14/2015
New FCC Rules Set Telecom Requirements for the Move to IP Infrastructure

There are roughly 85 million copper-based telephone lines currently in operation within the U.S. This is a source of dismay for technologists and consumers alike, since fiber-based telephony is less expensive and brings added benefits over the older copper technology.


8/12/2015
VoIP Can Help Businesses Help Themselves

Enterprises of all sizes have learned that traditional telephony comes with many disadvantages, so to stay competitive in today's hyper-connected society, many have turned to IP telephony to service their communications needs.


8/7/2015
US Army Uses UC, VoIP for More Robust Communications

To link together two-way radios, smart phones, telephones, and PCs together in a seamless unified whole, the U.S. Army recently finalized its plans to use unified communications for its tactical network


8/7/2015
Report Shows VoIP Services Primed for Major Growth

A new report notes that the market for VoIP services is set to grow 10 percent annually until 2021, a development which will nearly double its effective size from 2013 levels.


7/30/2015
ProCom Steps Up Its Availability With Several New States

No matter how good a current supplier is, that grass can look awfully green on the Google Fiber side of the fence.


7/30/2015
How Important Are Billing Alerts?

We live in an age of convenience, and having your information stored at a site that you frequent is very convenient, so you do not have to constantly retype the same information over and over.


7/24/2015
India Takes Aim at OTT VoIP Providers

VoIP is upending the telecom industry around the globe, and in some countries this has drawn the sympathy of regulators who look to ensure that neither consumers nor businesses are unfairly hurt by the 'Wild West' environment.


7/23/2015
If Power Goes Down, Will Your VoIP Phone Stay Up?

As the end-of-life for traditional copper telephone networks fast approaches, the FCC is taking the necessary precautions to ensure IP telephony will be available at all times.


7/17/2015
Automation and Visibility are the Linchpins of Effective VoIP Billing

When it comes to implementing a billing system for VoIP, there are a few key things that service providers should look for to optimize their operational efficiency.


7/15/2015
Choosing a VoIP Provider? Ask the Right Questions

There is a lot of competition in the market, so a recent industry blog post has compiled a short list of questions purchasers can ask when making their VoIP decisions.


7/10/2015
How Can VoIP Help You Improve the Customer Experience?

In the quest to promote newer technologies to the business user, it's not uncommon to find a host of benefits listed for the transition to VoIP.


7/7/2015
Chat with Nat: Life, Liberty + The Pursuit of VoIPiness

A weekly update on the happenings at VoIP Innovations.


7/2/2015
Challenge for VoIP Resellers: 'Who Takes the Blame for What Happens?'

Most people neither know how their networks function, nor do they really care. They just have a job to do which requires the network doing its part.


6/30/2015
Significant Growth Seen for Australian VoIP Market

It's no secret that while the various components of the voice over IP (VoIP) market continue to grow, some areas of the world are seeing particularly brisk growth of managed VoIP services.


6/26/2015
VoIP Users Need to Change Approach vs. Hackers, Attackers

People love to take aim at VoIP technology because when they are successful it means that those attackers can gain access to telephone lines that allows them to make calls to foreign countries and use other premium rate phone services.


6/24/2015
Headsets for VoIP Usage Debut

A new agreement calls for 888VoIP to add Sennheiser's line of contact center and office headsets to its own lineup of products, giving 888VoIP customers one more point to turn to for the best in VoIP.


6/19/2015
Chat with Nat: What a Site to See!

A weekly update on the happenings at VoIP Innovations.


6/19/2015
VoIP Seen Making Inroads in Holland

The quarterly fixed-telephony growth in Holland was driven especially by VoIP via DSL, which gained 1.3 percent more customers to end Q1 2015 with more than two million subscribers.


6/18/2015
Protect Your VoIP Investment; Mind Your Auto Attendant

With the growth of VoIP seemingly unstoppable, IT managers are now looking at all aspects of the technology for any little edge they can get over their competitors. One area that's coming under close scrutiny is auto-attendants, those ubiquitous recordings that every call center seems to make you go through before you can reach an actual, live person.


6/11/2015
VoIP Execs: 'Keep Reinventing Yourself'

VoIP has managed to evolve with the Internet, improving and helping businesses keep their bills down and communication efficient. Not many technologies have done the same. So how can VoIP continue to stay relevant?


6/10/2015
Chat with Nat: Hello June

A weekly update on the happenings at VoIP Innovations.


6/5/2015
VoIP Innovations Launches Revamped Website

In a project that has been a long time coming but certainly worth the wait, VoIP Innovations (VI) - an Inc. 5000 company that specializes in providing the largest DID and termination VoIP footprints in North America - has announced the launch of a new company website.


6/1/2015
Research: VoIP Services Market Primed for Huge Expansion

If you think you've been seeing and reading more and more about VoIP and its dominance in technology, you're not mistaken: it's exploding everywhere.


5/28/2015
VoIP Pioneer Files Against Net Neutrality

Daniel Berninger, self-proclaimed "independent communication architect" and one of the original pioneers of VoIP at Bell Laboratories in 1995, is filing a court stay of the FCC's reclassification of Internet access as a Title II service.


5/26/2015
Chat with Nat: A Memorable Week Before Memorial Day Weekend

A weekly update on the happenings at VoIP Innovations.


5/22/2015
Report: VoIP Market Poised for Growth This Year

It's been one of the most talked-about technologies in recent years, and if you think it's been growing, you've been right.


5/21/2015
Chat with Nat: Spectacular Site Launch!

A weekly update on the happenings at VoIP Innovations.


5/15/2015
Telinta Develops Auto-Provisioning Profiles for Select Panasonic SIP Phones

As a global provider of cloud-based switching and billing solutions for Internet Telephony Service Providers (ITSPs), Telinta completed the testing by developing Auto-Provisioning Profiles for select models of Panasonic's enterprise-grade SIP phones.


5/14/2015
Ruling: VoIP Providers Must Abide by Existing State Regulations

VoIP is different from TDM-based voice on a number of fronts. But one way it should not be unique is in how it's regulated relative to disabled and low-income consumers, according to a recent Minnesota Public Utilities Commission ruling.


5/14/2015
Chat with Nat: New VoIP Fraud Detection Service + More!

A weekly update on the happenings at VoIP Innovations.


5/8/2015
Even SMBs Can Come Out Ahead with VoIP

Small businesses usually don't have large cash reserves, or fully-staffed IT functions to address challenges or opportunities, so their resources are extremely limited. That's where VoIP comes in.


5/8/2015
Fearful of Fraud? VoIP Innovations Launches Solution

You've studied the options, made your decision and went 'all in' on VoIP. But now, the fear that someone might fraudulently hack into you system and wreak havoc is causing you to chew your nails down to the bone. What can you do about it?


5/5/2015
Chat With Nat: MAY We Have Your Attention, Please?

A weekly update on the happenings at VoIP Innovations.


5/1/2015
OTT Embattles Indian Telecoms, Too

The United States is not the only country where mobile operators are fighting with over-the-top (OTT) services such as Viber and Skype. Indian telecoms, for instance, are thick in the fight with OTT.


5/1/2015
Knowing Your VoIP Buyer Makes the Job Easier

In any sales capacity, it always helps to know where your customer is coming from, so you can help them get where they're going to. For those in the business of selling VoIP services, understanding the buyer's "journey" is a key component toward success.


4/29/2015
Chat with Nat: The Bottle Episode

A weekly updates on the happenings at VoIP Innovations.


4/24/2015
Right-Sized VoIP Solution for SMBs Debuts

A communications and cloud service provider has announced expanded voice offerings, rolling out a Hosted VoIP solution across its Midwest service area that offers reliable, cost-effective voice solutions to business customers with as few as five phone lines.


4/23/2015
Report: VoLTE Becoming Platform of Choice for VoIP

VoLTE is based on standards completed by the 3rd Generation Partnership Project, providing VoIP that is supported by the IP Multimedia Subsystem architecture landline VoIP providers are deploying.


4/22/2015
Got VoIP? Be Sure to Keep an Eye on it

VoIP is a gateway into your network, but it's also a magnet for fraudulent activity when it isn't managed effectively.


4/15/2015
Domestic Long-Distance Revenue in India Could be in Jeopardy from WhatsApp

One thing that a lot of operators noticed with WhatsApp's popularity was a decline in Short Message Service (SMS) traffic. What the operators fear now is that the Voice over IP (VoIP) version.


4/15/2015
Chat with Nat: Get Those Umbrellas Ready, It's Raining VoIP!

A weekly update from the good folks at VoIP Innovations.


4/10/2015
Three VoIP Service Ideas for the Budding Entrepreneur

Starting a VoIP business actually is relatively easy. VoIP wholesalers can provide the technology, which means getting in on the action is more about marketing and sales.


4/9/2015
Purchasing Wholesale SIP Termination: The Basics

Buying anything wholesale requires a bit of market research and a little bit of picking and choosing, but when it comes to products and services like wholesale SIP termination, it's a process that's slightly more involved.


4/2/2015
The Dream Realized: VoIP is Here to Stay

Unlike in the past, today VoIP offers businesses of any size more flexibility and functionality while at the same time offering cost savings.


3/30/2015
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NEW-Originating Profit: Overcoming the Challenges of Entrepreneurship


Growing a company is hard. But growing a scalable company is even harder. I have been at the helm of VoIP Innovations for six years and I've seen huge successes...

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Last week, we discussed choosing your target market for VoIP services. This week, we will review the different VoIP businesses available in the market today...

Selecting a Wholesale DID Origination Provider Part 1: Footprint and Features


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As mentioned in Part 1 of this 3-part series, today's VoIP market is booming. With this increased interest in VoIP comes a wave of service providers and wholesale....

Selecting a DID Origination Provider Part 3: Support, Number Porting, and Billing


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