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Wholesale VoIP Featured Articles

Chat With Nat

A weekly update from VoIP Innovations' Natalie DeCario

Wholesale VoIP Provider Launches New Website

VoIP Innovations focused on a website redesign for months before launching and is now celebrating its new look. The launch included a focus on a new logo, revised content and a new approach to displaying their wholesale VoIP services.

Making the Biggest Waves in Wholesale VoIP - VoIP Innovations

According to new research, one of the top three VoIP providers is VoIP Innovations, a company that has been at the center of the VoIP market for the past 10 years.

Chat With Nat

A weekly update from VoIP Innovations' Natalie DeCario

WhatsApp to Introduce Voice-Calling to its Text-Messaging App in Q2

These days, more people are spending less time on social networking sites and more with the WhatsApp Messenger, a popular cross-platform text-messaging alternative. It's a free app to download and try for the first year.

Chat With Nat

A weekly roundup of activities from VoIP Innovations

Hacker Alert: The VoIP Payment Predicament

VoIP communications have been a real boon to business today, making communications easier and less costly. But there is one area where caution is urged when using VoIP: electronic payments.

Chat With Nat

A weekly update from VoIP Innovations' Marketing Communications Manager, Natalie DeCario

VoIP May be Inexpensive, But it Can Cost in Other Ways

As the business (and civilian) world wakes up to all the benefits that VoIP can bring to calling, there are other, little-talked-about insidious sides to the technology that need to be addressed: legal issues and security.

At Your Service: VoIP Innovations' New Portal Designed for End Users

VoIP Innovations, a wholesale VoIP service provider that aggregates the best quality and lowest price VoIP services, has announced the release of its End User Portal, built to give users more control over their accounts.

Money Saved Through VoIP Telephones

Voice over Internet Protocol (VoIP) is a methodology and group of technologies that have been designed for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks.

Chat with Nat

A weekly update from VoIP Innovations' Natalie DeCario

VoIP: Coming a Long Way in a Short Time

With VoIP, businesses can make local or long-distance calls for a single fee as compared to PSTN phones that have higher tariff rates for long distance calls. These cost savings are huge and this is what helped companies to make the switch.

For Happy Customers, You Need Happy Reps

You can buy the best equipment, and build the most modern call center, but if your workers are disgruntled, it won't bode well for your business goals. It's like the old saying: "If Momma ain't happy, ain't nobody happy!"

Chat With Nat

A weekly update from VoIP Innovations' Marketing Communications Manager, Natalie DeCario

VoIP Training Courses and Other Online Resources

With the merging of telephone and Internet, today's technologies - and skill sets - quickly become old school. How is a person supposed to stay current?

Report: Australian Small Business Missing Out on VoIP Benefits

The Australian Communications and Media Authority (ACMA) recently released the results of its "Australian SMEs in the Digital Economy" survey, which suggests that more SMBs could be taking advantage of outsourcing their communications facilities.

VoIP Bargains: Free Porting, DIDs as Low as 25 Cents

For any company that still needs to be convinced that VoIP is the way to go for telecom systems at work, VoIP wholesale leader VoIP Innovations has just sweetened the pot.

Chat With Nat

A weekly update on happenings at VoIP Innovations

Looking at Office Relocation as an Opportunity to Introduce New Technology

Making the move to a new location, whether it is on another floor or a new building, is an opportunity for businesses of any size to assess their operations in the old site and determine how it can be improved in the new location.

Wholesale VoIP is in Demand; Will Mobile VoIP Disrupt the Momentum?

In a market where wholesale VoIP is in high demand, how does mobile VoIP fit in? With the integration of the mobile VoIP app on the smartphone, it's possible it could even render the VoIP phone obsolete.

VoIP a Crisis for the Telecom Industry

With reduced costs and call quality now recognized by the Australian Communication and Media Authority as being superior to landline call quality, VoIP is rapidly eating into telecom profits there, with no clear end in sight.

Chat With Nat

A weekly update from Natalie DeCario, Marketing Communications Manager with VoIP Innovations

Can Telcos Survive as the Demand for Wholesale VoIP Grows?

Wholesale VoIP providers are finding their services in high demand, at least among those who see the future from the realistic point of view.

The Health of VoIP is Helping Healthcare

As anyone who's gone to the doctor recently knows, the cost of healthcare is continually spiraling upward. But what many folks don't think about are the costs that healthcare facilities undertake themselves. Someone has to lay out all that money initially for infrastructure, facilities and everything that goes along with conducting a business and keeping it running.

Chat With Nat

A weekly update from Natalie DeCario, Marketing Communications Manager with VoIP Innovations

If Your VoIP Service Doesn't have 911, It Should

As a longtime volunteer firefighter and now emergency medical technician (EMT), I'm well aware of the importance of 911 and knowing the address of where help is needed. But with the proliferation of VoIP (Voice over Internet Protocol) services worldwide, a new wrinkle has been introduced.

Hospitality Industry Checking Out VoIP

With all the talk about saving money for businesses by installing VoIP phone systems, one area that hasn't been mentioned all that much is the hotel and hospitality industry. Yet by its very nature, this is one industry that can benefit greatly from not only the cost savings VoIP brings, but also the versatility and functionality.

Chat With Nat

A weekly update from VoIP Innovations

Another Advantage of VoIP: Data You Can Use

There are a number of advantages to switching over to a VoIP system, including lower costs due to Internet-based calls. But it's that same connection - over the Net - that can also work to a businesses' advantage when it's looking for useful data about its customers.

Cambium Networks Unveils Its First Analog Telephone Adapter for VoIP Networks

Many businesses today are reluctant to adopt new technologies like VoIP and SIP trunking. The good news is that solutions are emerging to help businesses migrate to high-end technologies like VoIP.

Going to VoIP? Ongoing Education Will Help You Keep Up

By now, with everything you've heard and read about VoIP (Voice over Internet Protocol) technologies, you might well be seriously considering pulling the trigger and making the switch for your company. From both a cost-saving and technological standpoint it makes sense to go all in, but some might be wondering, what's next?

How VoIP Helps Find and Keep the Right Employees

The rise in VoIP is not only changing the ways workers can perform their job, it also is changing how workers are found.

Chat With Nat

A weekly update from VoIP Innovations

Iowa Debates VoIP Deregulation

Standards make it easier for industry. And while to some degree it limits innovation, having uniform VoIP standards can set a foundation on which other innovation can be built.

Choosing the Right VoIP Provider for International Calls

Voice-over Internet Protocol (VoIP) has come a long way during the last few years, and this advancement can be attributed to the advancements made in network infrastructure and the features offered by different service providers.

Video Conferencing via VoIP Made Easy for SMBs

As I write this from my home office in the woods of Connecticut, it's snowing out ¬- again. They're calling for 6-10 inches, with some ice thrown in, before it's all over. That's in addition to the seven inches of snow we got two days ago, and ahead of the Nor'easter they're predicting for this weekend. I'm in agreement with the sentiments on a billboard I saw posted outside a church: "Whoever's praying for snow, please stop."

Can a DoS Attack Take Down Your VoIP System?

Modern VoIP systems are not without their security risks - particularly when it comes to a "Denial of Service" attack, an attempt to render a network useless to its authorized users.

Basic PBX Security Precautions: How Not To Get Hacked in 60 Seconds

With more and more devices having the ability to connect to the Internet in this day and age, security has become an increasingly important topic of discussion.

Chat With Nat

A weekly update from VoIP Innovations

Countdown to ITEXPO 2014

It's official. The countdown is on. The Internet Telephony Conference and Expo, otherwise known as "ITEXPO," is coming to Miami and you won't want to miss it.

The Changing VoIP Market In 2014

The Voice over Internet Protocol (VoIP) industry has been evolving over the last few years, bringing with it the directive of "adapt or perish."

VoIP: Well-Suited for Both Small and Large Businesses

VoIP has become a preferred communications solution for many small and medium enterprises because of the cost benefits it offers. This trend is now catching up with large businesses now as well.

Chat With Nat

A weekly update from Voip Innovations' Natalie DeCario

Wholesale VoIP for the Rest of Us

If you've been toying with the idea of opting for VoIP, but are intimidated by technological jargon, don't fret. We have an explanation of what VoIP is.

Five Trends in Business IP Telephony

IT architects have discovered, through several consulting and research interviews, that there are five trends in business IP telephony that shape the way communications is handled.

How Secure Is VoIP?

It seems that no sooner does a new technology emerge onto the scene, when along comes the hackers and the criminals who try to ruin things for everyone.

Chat With Nat

A weekly update from Natalie DeCario, Marketing Communications Manager with VoIP Innovations

Metro Ethernet Set to Redefine the Internet Landscape

Metro Ethernet has been around since the 1990's but all of a sudden, it seems to have emerged as a viable alternative for T-1 services. Why? Because of a desperate need for more bandwidth, something that Metro Ethernet can deliver.

A Good Thing -- The FCC's Access Trial for VoIP Carriers

The Federal Communications Commission has allowed a limited, six-month direct numbering access trial for a handful of VoIP providers. The essence of the trial is allowing the companies limited direct access to phone numbers.

SIP Trunking in Plain English

We've all been there, trapped in a room filled with tech-savvy people throwing around jargon and acronyms like confetti at a wedding. You simply smile and nod, hoping that they will return to conversing in full words.

VoIP Innovations Showcasing Titanium III at ITEXPO

All year long our developers have been creating new features to add to our industry leading BackOffice, Titanium III, and we'll be showing off these features at ITEXPO in Miami at the end of January.

Chat With Nat

A weekly update from VoIP Innovations' Natalie DeCario

VoIP Innovations Explains its Provisioning Check Tool

A nice tool that VoIP Innovations has for its customers is its Provisioning Check Tool, which allows the customer to enter a number and see if we have a carrier that can cover the area for that number per filling out a port request.

How to Use WebRTC for Browser-to-Browser Calls

Although text and images can be sent and received in real-time over the Internet, exchanging voice and video has been a tough nut to crack.

Hosted PBX Brings Convenience and Value to Business VoIP Phone Systems

Thanks to Voice over Internet Protocol (VoIP) phone systems, there is a much cheaper way to have access to the same features of PBX, with an even higher quality of service.

VoIP Deployments: The Future of Mobile Communications

More and more businesses are migrating from traditional copper-wire telephone systems to VoIP systems, a technology that has the potential to completely wipe out traditional telephony in the near future.

Chat With Nat

A weekly update from Natalie DeCario, Marketing Communications Manager with VoIP Innovations

Dealing With Harassing VoIP Calls: Part Two

Reputable companies make every effort to honor DNC lists and the accompanying rules. You should take the time to educate yourself on these rules as some of them may surprise you.

Chat With Nat

A weekly update from Natalie DeCario, Marketing Communications Manager with VoIP Innovations

What It's Like to Work at VoIP Innovations

Since I've been working at VoIP Innovations I've had multiple people ask me what it's like to work there. I always have the same answer - It's AWESOME.

VoIP Leader VoIP Innovations Sees Positive Growth for 2014

Unless you've been living in a cave, you've noticed that Voice over Internet Protocol, or "VoIP" for short, was basically everywhere in 2013. That's good news for companies like VoIP Innovations, leader and specialist in the wholesale VoIP market. We recently caught up with Jason Tapolci, president of VoIP Innovations, for his insights on where the company and market has been and what he's looking forward to in the New Year.

Making Sure Your VoIP System Doesn't Go Down With the Internet

Many business owners who are considering switching their phone systems to VoIP often hesitate because of concerns about losing service due to Internet failure.

Chat With Nat

A weekly update from Natalie DeCario, Marketing Communications Manager with VoIP Innovations

Peering: Interconnecting the VoIP Industry

Peering is an agreement between two or more networks (VoIP providers) to "peer" or physically interconnect for the purpose of exchanging traffic between the users of each network.

Michigan Senate Bill Does Not Cut Landline, but Offers More: AT&T President

While it is true that the new regulations brought by a Michigan bill encourage companies like AT&T to invest in more efficient communications services, the change will not affect people who want to retain their landline phones.

Chat With Nat

A Weekly Update of the Goings-on at VoIP Innovations

Top 5 Reasons Why Your Small Business Should Choose VoIP

VoIP has endless reasons why you should use it over the land-based phone lines used in the past. Packages that are put together work better if they speak with the same package.

A New Toll-free Area Code Will Be Introduced on Saturday, December 7

Starting on Saturday, December 7, everyone will have the opportunity to select 844 as their new toll-free area code. Currently the toll-free area codes available to the public are 800, 888, 877, 866 and 855, but because of the popularity of using vanity numbers, the FCC has introduced the 844 area code to the mix.

Customizable Widget Dashboards Are Now Available from VoIP Innovations

VoIP Innovations has just introduced Customizable Widget Dashboards! The addition of these dashboards will bring a whole new level of management to the Wholesale VoIP BackOffice platform, Titanium III.

How to Smoothly Transition Your Business to VoIP

VoIP consists of is multimedia and/or voice communications over the Internet. It is the technology that allows for telephone conversations, video calls and even text messaging and voice mail over the Net.

Comparing the Benefits of Hosted and On-Premise IP PBX

Hosted VoIP, also known as cloud telephony, is a managed telephony service delivered via Internet. Hosted VoIP offers several advantages over on-premise VoIP. The main advantage of hosted VoIP is that a customer does not have to manage the equipment or software.

Chat With Nat

A weekly update from Natalie DeCario, Communications Specialist with VoIP Innovations

Harassing Calls: Part One

Has this ever happened to you? You're driving home from work one day and your phone rings. Not recognizing the CallerID of the caller, you ignore the call. The next day, at the same time, you get a call from the same number and you again ignore the call.

The Role of VoIP in Upcoming Mobile Technology

VoIP came into existence due to the Internet boom, but with the advent of smartphones, VoIP technology has integrated with mobile technology in a superb way.

Chat With Nat

A weekly update from Natalie DeCario, Communications Specialist with VoIP Innovations

VoIP is in and Traditional Communications are Out

Much in the same way that smart phones and tablets have undermined the dominance of traditional desktop and laptop computers, VoIP is kicking out the legs from under traditional communications.

VoIP Myths Expelled

VoIP came into the telecommunications space somewhere around the mid-90s, and it has grown exponentially since. A lot of technologies tend to fizzle out over a period of time, but VoIP has managed to evolve with the Internet, improving and helping businesses keep their bills down and communication efficient. Not many technologies have done the same. Despite it's ability to stick around, there are still some myths surrounding VoIP that might turn businesses and residents away from it. However, these myths are really just a big misunderstanding.

The Aldridge Company Introduces New Hosted VoIP Phone Service

Voice over Internet Protocol (VoIP) has revolutionized the telecommunication industry, as this technology offers high-rate voice services at a low cost with good flexibility. Now organizations are ditching conventional landlines and jumping to VoIP.

The Development Lifecycle of a Feature: Part Two

A few weeks ago we explored what went on behind the scenes of VoIP Innovations as a new feature was going through the development lifecycle. The work doesn't stop once we hit the big green DEPLOY button because things like tasks, defects and incidents are bound to come up.

Chat With Nat

A weekly update from Natalie DeCario, Communications Specialist with VoIP Innovations

What VoIP Can Do For a Small to Medium Business

VoIP is a means for a small to medium business to function more effectively in the 21st century, and thereby remain competitive.

VoIP Innovations Customers Now Given the Choice to Select Services by Carrier

VoIP Innovations, a company that specializes in wholesale VoIP service that provides VoIP DID, origination, and SIP termination services for ITSPs and Resellers, recently unveiled its decision to add the ability to view and select services by carriers.

Chat With Nat

A weekly update from Natalie DeCario, Communications Specialist with VoIP Innovations

Complete Cloud Phone System: Is It Worth It?

There are many issues that can arise when it comes to setting up a good business communications system. What you need to do is make sure that you have a look at cloud-based options and see if they will end up being worthwhile.

VoIP Cuts Phone Bills for Businesses

Traditional private branch exchange (PBX) systems based on outdated and expensive phone technology are slowly fading, as the high cost of equipment and expensive maintenance are major factors driving companies to VoIP services.

Chat With Nat

A weekly update from Natalie DeCario, Communications Specialist with VoIP Innovations

VoIP Innovations' Annual Strategic Plan for Next Year is Complete

In being an Inc. 500/5000 honoree two years in a row, we at VoIP Innovations know a little something about strategic planning. It's the basis that provides our company with an annual plan that sets us up for another year of success.

VoIP Innovations' Back Office Gets a Conference Line

Always receptive to customers' varying VoIP service needs, VoIP Innovations has just added a conference line feature to its BackOffice.

How to Calculate VoIP ROI

As with all other types of investments, there is a need to present a calculation of Return of Investment (ROI) to the board prior to investing in VoIP technology.

Chat With Nat

A weekly update from Natalie DeCario, Communications Specialist with VoIP Innovations

Tips & Tricks: How to Make the Most of a SIP Trunk

Session Initiation Protocol, commonly known as SIP trunking, is a crucial step to the process that makes cheap (and sometimes even free) phone calls over the Internet possible for businesses of all sizes.

The Development Lifecycle of a VoIP Feature: Part One

We love putting out new features. They're attractive to perspective customers, they continue to keep our current customers happy and they even keep our competitors on their toes.

VoIP in a Nutshell: Easy and Cheap

Despite the flourishing field VoIP now represents, with demand growing in both business and commercial domains, many people still have some extremely elementary questions about VoIP. Over at, Anthony Templeton, ponders the quintessential "asks" and provides concise answers.

Chat With Nat

A weekly update from Natalie DeCario, Communications Specialist with VoIP Innovations

What Makes VoIP So Enterprise-Friendly?

It's almost unimaginable how we've advanced into an era of fiber-optic communications with magnificent computing power to harmonize the flow of data. Now, with VoIP, we can actually transmit voice through those same lines we use to update our Twitter feeds.

Chat with Nat

A weekly update from Natalie DeCario, Communications Specialist with VoIP Innovations

Restcomm - A Game Changer for Web Developers

Web API's are becoming very popular with Web developers, who are using them to develop feature rich IP telephony apps that can be hosted in the cloud.

FCC Allows VoIP Phone Calls from Prisoners

The Federal Communications Commission (FCC) has ruled that a VoIP-based service that is gaining popularity in prison could continue to exist.

The Future of VoIP in Retail Businesses

. As VoIP continues to gain adoption in both the business and residential sector, new ways of implementing it into businesses are created.

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How to Sell Wholesale VoIP Services, Part 1: Choosing your Target Market

Working for North America's largest Wholesale VoIP Provider, I often get the chance to engage with customers who are excited about launching their new VoIP business.

How to Sell VoIP, Part 2: Choosing what VoIP Services to Sell

Last week, we discussed choosing your target market for VoIP services. This week, we will review the different VoIP businesses available in the market today.

Selecting a Wholesale DID Origination Provider Part 1: Footprint and Features

With today's technological craze, the VoIP industry is booming. The increase in VoIP technology has created an abundance of service providers and wholesale DID origination providers.

Selecting a Wholesale DID Origination Provider Part 2: Monthly Recurring Cost and Non-Recurring Costs

As mentioned in Part 1 of this 3-part series, today's VoIP market is booming. With this increased interest in VoIP comes a wave of service providers and wholesale VoIP carriers.

Selecting a DID Origination Provider Part 3: Support, Number Porting, and Billing

As discussed in Part 1 and 2 of this white paper, choosing a DID origination provider can be an overwhelming task in today’s thriving VoIP market.
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