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Wholesale VoIP Featured Articles

Moroccan Gamers Shut Out of Competition Due to VoIP Ban

The world of communications is rapidly changing, providing consumers and businesses alike with a number of options when it comes to staying connected.

Otel: VoIP is Awesome, But Misunderstood

Voice over IP has a bad reputation. But the fact is that's simply undeserved. This assessment comes courtesy of an article posted earlier this month.

Increasing Demand for VoIP is Raising Other Needs As Well

Demand for VoIP services is on an upswing. So, too, is a new demand for media gateway systems globally.

VoIP Market Preps for Greater Expansion Worldwide

Zion Research report predicts explosive use of VoIP driven in no small measure by mobile communications.

The IoT Creates a Need to Combat Growing Cyber Threats

In a technology world in which everything is connected, mobility is exploding and the cloud is growing exponentially, cyber security is a priority for every industry.

VoIP and UC Together are Poised to Boost Mobility

Those with funds to invest are always looking down the road, hoping to get in early on "The next big thing." For anyone in technology, all they have to do is look at their hand: New research shows that Mobile VoIP, or mVoIP for short, is set to take off in a big way.

Think VoIP is Expanding? You're Not Alone

The lack of acceptance (or outright resistance) from the local sectors is having an impact on the growth of the VoIP services market. Add to that stricter rules and regulations from local governments in their effort to save (and profit from) local telecom services are further hindering the growth of the market.

VoIP Helps Incarcerated Make 30 Million Calls

If you ever have the misfortune to be arrested, the one phone call you're reportedly allowed can make a world of difference. And if you're ever locked up for a while, you'll soon learn how important any call can be.

Do More with Less? It Increasingly Means VoIP to the C-Suite

"Do more with less" is increasingly the phrase rattling through a lot of businesses these days, especially as markets change so substantially that it's hard to even tell how best to approach them.

VoIP Security: It's Everyone's Job

If you've recently incorporated VoIP into your business communications system, you've made a wise choice. The cost savings alone will be significant, and upgrades to the system will be easy as well.

Snapchat Leads UAE Mobile Operators to Block VoIP and Video Calling

Popular social media app Snapchat has sparked a movement to liberate VoIP calling in the UAE.

VoIP Services Market Continues Steady Climb

If you think the proliferation of VoIP is just a blip on the technology radar, you might be mistaken.

SMS and VoIP: A Match Made in Tech Heaven

Now VoIP Innovations, a premier wholesale VoIP carrier, has taken that game to the next level with the announcement that they've launched SMS Forwarding capabilities. According to the company, with SMS Forwarding, text messages can be forwarded to any email or mobile phone.

On a Roll: VoIP Innovations Gets Recognized, Offers New Options

VoIP Innovations (VI announces winning of major industry recognition and launch of new spring promotions.

'Chat' Gets Deeper as Singtel, LivePerson Start Talking Together

Singtel-one of the biggest of Asia's communications groups-has turned to LivePerson to bring out a new Web chat system, a move which should allow for better engagement between Singtel and its customer base.

VoIP Management Takes a New Leap Forward

Pittsburgh-based VoIP Innovations (VI), a premier wholesale VoIP carrier, announced that it released new updates to its already-advanced Titanium III BackOffice. The new features include Quick Links, condensed menus, and a new DID Manager.

Thanks to Wi-Fi Stations, NYC Pay Phone Making a Comeback

A new report suggests that the pay phone may not be done in New York City thanks to new work from the CityBridge consortium, which is bringing back pay phones with a Wi-Fi edge.

Is Your VoIP System Secure? Might Want to Check

Until recently, telephone calls were relatively hard to hijack. Times have changed, however, and VoIP represents an easier target because like the rest of our lives it is digital and therefore prone to cyber crime.

Fool Me Once, Etc.: VoIP Innovations Takes Steps in Wake of Breach

For those who've never experienced it, a Distributed Denial of Service (DDoS) attack can be devastating, and potentially fatal to a business. In essence, all your lines are tied up with false calls, blocking paying customers from getting through. It happened recently to VoIP leader VoIP Innovations (VI), and now the Pittsburgh-based company is fighting back.

VoIP Innovations Responds to Cyber-Attack

VoIP Innovations, a provider of VoIP networks in both the U.S. and abroad, has become the latest victim of a cyber-attack, and is now firing back. The company began experiencing an overload of service requests March 12, suffering a clog in the bandwidth pipeline, and causing VoIP Innovation's customers to be unable to reach the network.

SwitchRay Introduces Advanced Class 4 VoIP Softswitch

Telecommunications software vendor SwitchRay has launched an advanced version of its VoIP Class 4 softswitch dubbed the SR-S4500. Immediately available for purchase, the enhanced 4-in-1 VoIP wholesale Class 4 platform has been made easier to use than similar prior releases from the company, while maximizing profitability through improved real-time traffic visibility.

VoIP Innovations Falls Victim to Cyber Attack

VoIP is safe in the same way online banking is safe, as they share the same data lines, but recent news from VoIP Innovations puts emphasis on securing data lines.

What to Ask Your Provider Before Signing Up for VoIP SMS

VoIP SMS is less expensive than standard mobile carrier fees, but before signing up, it's best to do your homework before signing with a provider.

How to Price Your SMS Services

One of the most important first steps for any new service offering is pricing. At the end of the day, profit is the point of most new service offerings.

SMB: Cut Your Tech Spending with These Four Tricks

Running a small or medium-sized business requires keeping costs in check and making the most of the resources you have. This is the reality for most SMBs

Diverse Technology Solutions Acquires Voitual, Plans to Launch Cloud UCaaS

Cloud hosted service provider Diverse Technology Solutions (DTS) has announced that it has acquired hosted VoIP provider Voitual.

Why DID Inventory Should Never Run Dry

At the heart of the VoIP business are DIDs, and it is important that resellers ensure that they are fully stocked with a personal inventory of DID numbers so buyers are never left waiting.

Apple, Verizon and AT&T Sued over VoIP Patent Infringement

Emil Malak, who has been CEO of Inc. since October 2014, has filed suit not only against Apple, but also Verizon and AT&T for patent infringement for a combined lawsuit of $7 billion.

Communications Innovator Synway Sets Sights on Service Providers

Chinese company Synway Information Engineering has a long history as a designer of telecom hardware and IP communications solutions. The company now has a global focus, working with system integrators and service providers in 56 countries and offering a broad product portfolio with an emphasis on signaling and media processing technologies.

Schools Eyeing VoIP for Better Communications, Cost Savings

As any taxpayer knows, the cost of funding schools in most areas eats up a large part of a community's annual budget. For their part, schools are acutely aware of this and take pains to keep costs low wherever they can. That's one reason why many school districts are now looking toward VoIP for better communications at a more reasonable cost.

New Partnership, New Offering for VoIP Innovations

In the classic movie Annie Hall, Woody Allen's character likens a relationship to a shark. "It has to constantly move forward or it dies," he observes. The same can said about a business, especially the VoIP industry.

Mobile Networks Feeling the Pressure Due to Rise in VoIP

The widespread use of mobile phones and the advent of smartphones have led to a digital revolution worldwide, so it makes sense that users are putting pressures on their network providers to do better.

VoIP Innovations Defines Four Keys to VoIP Success

The VoIP space is big right now and a recent report from Future Market Insights (FMI) predicts more big growth ahead for VoIP, with total market revenue reaching $86.2 billion by 2020.

At VoIP Innovations, Good Listening Pays Off

But the company also succeeds by outperforming the competition. At the recent ITEXPO in Ft. Lauderdale, VoIP Innovations' VP of business development, Nick Medina, stepped away from his busy booth for a few minutes to speak with TMC Editorial Director Erik Linask. The traffic at VI's booth seemed to be a good place to start, and Medina was asked how his company outdoes the competition.

Voipfuture to Monitor Alaska Communications Transition to VoIP

Alaska Communications, a telecommunications service provider for enterprises, recently embarked on the task of switching its commercial clients from residential voice to voice-over-IP (VoIP). It has chosen Voipfuture to assist with this task.

Amazon Web Services Workspaces Upgrade Adds VoIP

Thanks to a new development, Amazon Web Services' Workspaces can deliver even more value with its new addition: voice over Internet protocol (VoIP) software.

VoIP Innovations Wins Best in Show

Fort Lauderdale, Florida is a good place to be. It's an even better place to be in January, especially if you hail from colder climes. But for Pittsburgh-based VoIP Innovations (VI), it was the best place to be recently.

Voxbone at ITEXPO: Simplicity Meets the Cutting Edge

Voxbone, an industry leader in the provision of telephony solutions, sat down with TMC to talk shop as a precursor to this week's ITEXPO.

Telinta Expands Its White-Label Cloud-Based Solutions Offering

Telinta unleashed a flurry of news this week at ITEXPO. The company offers white-label cloud-based solutions enabling telecom service providers to offer VoIP services, without deploying their own billing and operational support systems. The company's TeliCore hosted platform does rating, billing, routing, reporting, and provides self-care portals. Clients also can leverage the capabilities of multiple carriers and other third-party providers for DIDs, E911, taxation and other services directly from Telinta's hosted platform.

Grandstream Channel Partners Get a Boost with New Connection

One of the great inevitabilities of technology is that the hardware has to come with software, and vice versa. Software without hardware is just discs with code, and hardware without software is a pricey paperweight. So many times, hardware's value can be measured not only by what it does by itself, but what systems it works with. Grandstream Networks added a little extra versatility to its lineup as announced that its line of tools were now compatible with Grandstream's systems.

VoIP Innovations Readies Product Rollout at ITEXPO

Tech companies from across the country are preparing to head to Florida for next week's ITEXPO, with many set to unveil their newest offerings. Premier wholesale VoIP carrier VoIP Innovations is joining the lineup, as the company has announced it will be featuring its new DID Wizard at ITEXPO Ft. Lauderdale. The conference and show take place January 25-28 at the Greater Ft. Lauderdale/Broward County Convention Center.

VoIP: A Game-Changing Business Technology

Like any truly important technology, VoIP simply makes doing business in 2016 better without getting in the way, making it easily overlooked.

UK: Hosted VoIP Takes Full Advantage of the Cloud's Benefits

Moving voice to the cloud in the form of hosted VoIP is getting a bump in the U.K., thanks to bigger and better broadband availability.

The FCC and ISPs: Still 'Busy' on the Issue of Backup Power

When it comes to businesses and regulatory agencies, the rift between them makes the Grand Canyon seem like a pothole.

VoIP: Big in 2015, Getting Bigger in the New Year

If there's one technology that really made its mark in the past year, it would have to be Voice over Internet Protocol, or VoIP. With businesses everywhere looking to shave costs and increase efficiency, time and again VoIP was the "go-to" tech of choice.

Podcaster Adds Standalone VoIP Client

Zencastr takes VoIP to the next level.

Cost-Effective Communicating via Hosted VoIP

SIP phones can actually add value to a hosted VoIP setup. Here's how.

Hosted VoIP in the Cloud: Not Just Cheap Calls

Despite the way that telecom professionals bandy the term around, on average, almost three-quarters of communications customers (72 percent) do not understand what hosted VoIP actually entails.

VoIP Innovations Florida-Bound in January

Even though large parts of the U.S. are experiencing unseasonably warm weather, everyone knows that sooner rather than later the snow, wind and bone-chilling temperatures will appear. That's why it makes sense to plan your winter getaway now.

VoIP Innovations Gets into the Holiday Spirit

In this season of gifts and giving, one company has gone beyond the norm and is making a special gift available to new and existing customers.

Federal VoIP Battery Backup Requirements Start Soon

The Federal Communications Commission (FCC) has recently mandated battery backup support for all VoIP customers. The deadline for offering this battery backup support for VoIP services is fast approaching.

Warning: Plenty of Holes Exist in SIP Security Practices

Session Initiation Protocol (SIP) has delivered us VoIP calling, which reduces costs while increasing what we can do with voice communications. Another gift from SIP is less welcome, however: Added security concerns when it comes to calling.

Three Concerns for the VoIP Industry Heading Into 2016

One of the biggest trends that might face the VoIP industry in 2016 is increased regulation, according to Daniel McFarland at VoIP Innovations.

FCC: VoIP and Wi-Fi Calling Handsets Should Support the Hearing Impaired

With VoIP now a mainstream calling solution, the Federal Communications Commission (FCC) is ensuring that its existing regulations for the hearing impaired now extend to Wi-Fi and VoIP handsets.

Report Sees Big Growth Ahead for VoIP Market

Corporate VoIP consumers drove revenue to $43.27 billion in 2012. Those 98.9 billion subscribers, at the time, are expected to grow to 204.8 VoIP subscribers by 2020.

New eBook 'Originating Profit' Helps Build a Successful VoIP Business

A new eBook, "Originating Profit: Overcoming Challenges in VoIP Entrepreneurship", shares how one entrepreneur turned his VoIP company into a success.

Nimbuzz to Hire 100 Engineers to Support App Development

Nimbuzz, a developer of voice-over-IP (VoIP) and messaging applications, recently announced that it will be adding a significant number of new engineers to its team.

Creating a Successful Telecommunications Business, Part 2: Support

According to Jason Tapolci, president of VoIP Innovations, support is not limited to helping your customers through call centers, but it involves "non-human interactions as well."

FCC Proposal Would Include VoIP Handsets in Accessibility Requirements

VoIP is becoming the technology of choice for landlines, and the Federal Communications Commission is paying attention with its proposed update to accessibility requirements for telephones and handsets.

How to Operate a Successful Telecom Business: Provisioning

Just about anybody can start a business, but the true challenge comes in managing your company and generating growth.

The Crushing Logic of VoIP

Every business and consumer should be using Voice-over-IP (VoIP). VoIP today is polished, reliable, and superior to older phone systems in every way.

Survey Reveals Increasing Obsession with Mobile Tech

While some of us are more attached to the technology than others, as a whole, the vast majority of us are in the same boat; we are highly dependent on our smartphones.

Nine Features You Need to Manage E911 Numbers

Dialing for emergency respondents over VoIP works the same way as traditional means, just dial 9-1-1. However, the emergency dispatch process works a little differently than it would if the call was made on a land line.

Domestic Fraud Newest Concern for VoIP

Even as the popularity of VoIP continues to rise, so too do the problems that come along with it. That was made evident at the recent ITEXPO Anaheim 2015 when Randy Stegner, Operations Manager at VoIP wholesaler VoIP Innovations, met with TMC CEO Rich Tehrani.

Small Businesses Should Choose VoIP Carefully

More small businesses are seriously considering moving their phone systems to VoIP as prices drop and hosted services become available. As such, small businesses should consider some issues when looking for a VoIP system.

Take Charge of Your Product: Control Your VoIP Business

When running a VoIP business, just how much control do you really have? You may be the owner of your business, but if you aren't in control of every aspect, your operation could be lacking in efficiency.

Streamlining Your VoIP Business: Automation

Automated technology has made the human obsolete in food ordering accuracy, and while automation has taken many jobs in the stead of humans in other industries, it has also increased efficiency and saved time and resources.

Report: Small Businesses Do VoIP Adoption Differently

VoIP brings real added value to business, not just less-expensive business phone systems. That's why small and medium-sized businesses are rapidly embracing the technology.

Wholesale VoIP Just Got Better with Telinta Announcement

Telinta, a cloud-based VoIP switching and billing company, announced its TeliSIM MVNO solution has been successfully integrated with its TeliGlobe mobile phone solution.

'Choice' Makes All the Difference When Selecting VoIP

Everyone likes to have a choice in life wherever possible. Whether it's choosing an item from a restaurant menu, picking options on a new car, or just selecting a chair for your desk, it's good to see what's available. The same should hold true in major business decisions.

Going VoIP? Look (and Ask) Before You Leap

The popularity of VoIP (Voice over Internet Protocol) for communications uses is growing ever wider. Yet as more and more people in the enterprise start examining whether to "Go VoIP" or not, it's worth looking at the whole picture to examine all sides of the issue.

The Carrier Switch to IP Infrastructure Could Shift the Industry

Carriers are finally moving away from analog and embracing VoIP, and this will be a huge transition for the industry.

Canada in Top 10 of Global VoIP Market

The rapidly growing adoption of smart portable devices such as smartphones and tablets in the residential and corporate sectors is driving the global VoIP services market, and Canada is no exception.

VoIP Innovations Readies Product Showcase at ITEXPO Anaheim 2015

Folks at the leading wholesale VoIP provider, VoIP Innovations, are packing their bags and getting ready to hit ITEXPO Anaheim 2015 next week, all to showcase their Titanium III BackOffice product.

Cloud Telephone VoIP Sales on the Rise

IP-based telephony systems are taking the forward position in the communications market.

VoIP Innovations Raises the Bar for Competitors

This week, VI began providing their project porting VoIP service to customers with 10 or more local numbers, at no cost for eligible customers. This is a bit of a big deal, because while consumers of VoIP services normally need to have 50 or more numbers to take advantage of the process, this deal will allow customers to use project porting if they have as few as 10 local numbers.

Ohio City to See Expanded VoIP SIP Services

SolveForce's service and its latest geographical expansion solidifies the company's role as one of the main provisioners of VoIP SIP technology.

Cloud Computing and VoIP: Perfect Together

The continued expansion of the cloud along with the rising popularity of VoIP has made for some interesting options for IT managers. Yet along with all this choice comes some challenges as well, and it's worth doing your homework before taking the plunge.

Boom Coming: VoIP Seen Expanding in Asian Region

The network advancement in emerging economies such as India, Brazil, Indonesia, China, and Philippines among others offers tremendous opportunities for the VoIP service provider to widen their subscriber base.

New Partnership for VoIP Innovations

A leading VoIP provider has just strengthened its position in the marketplace with a new joint endeavor.

VoIP Innovations Named an Inc. 5000 Company for the Fourth Consecutive Year

VoIP Innovations announced recently that it had been named to the Inc. 5000 list for 2015.

OTT VoIP Pioneer Argues for the End of Net Neutrality-and the FCC

One Internet pioneer expects the Net Neutrality issue to end up in the hands of the Supreme Court -- with the question of the FCC's right to exist swinging in the balance.

Caller ID: Another Tool You Can Use

There are a number of things that need to be kept in mind when the company phone system is being set up, with several options concerning Caller ID.

MegaPath Contracted by MCN for Business VoIP and UC Solutions

MegaPath, already one of the best known and most respected providers of voice, data, security and cloud services in North America announced earlier this week that Medical Consultants Network (MCN) selected the company as its source for unified communications and networking needs. MCN has stepped forward and rolled out Hosted Voice and Unified Communications suite, as well as the Dedicated Internet Access (DIA) and its secure MPLS network in order to connect its 15 locations across the United States.

Why Due Diligence is Important in Wholesale VoIP

When it's time to decide to switch to VoIP, if it's your first venture into digital telephony, it's important to understand the realities that will play into the switch.

Report Says US Looking at Possible European Telecom, VoIP Fraud

Published reports say a wide-ranging criminal probe is looking at corruption by three global telecom companies and intermediaries that are close to Uzbekistan's president's daughter. The U.S. is seeking $1 billion in assets.

Do You Need to Upgrade Your VoIP DIDs?

If your customers are not satisfied with your services and realize that they can have a better experience with another company, how long will they continue to be your customers?

Chat with Nat: BackOffice + Back To School

As we mentioned a few weeks ago, we are currently working on an improved invoice template for all of our customers. This new invoice will have a new look and feel to it as items will now be categorized instead of just listed as they are currently. Each category will also include a total of all the items within it as well as overall totals at the end of the invoice. FYI, it will be ready in September!

New FCC Rules Set Telecom Requirements for the Move to IP Infrastructure

There are roughly 85 million copper-based telephone lines currently in operation within the U.S. This is a source of dismay for technologists and consumers alike, since fiber-based telephony is less expensive and brings added benefits over the older copper technology.

VoIP Can Help Businesses Help Themselves

Enterprises of all sizes have learned that traditional telephony comes with many disadvantages, so to stay competitive in today's hyper-connected society, many have turned to IP telephony to service their communications needs.

US Army Uses UC, VoIP for More Robust Communications

To link together two-way radios, smart phones, telephones, and PCs together in a seamless unified whole, the U.S. Army recently finalized its plans to use unified communications for its tactical network

Report Shows VoIP Services Primed for Major Growth

A new report notes that the market for VoIP services is set to grow 10 percent annually until 2021, a development which will nearly double its effective size from 2013 levels.

ProCom Steps Up Its Availability With Several New States

No matter how good a current supplier is, that grass can look awfully green on the Google Fiber side of the fence.

How Important Are Billing Alerts?

We live in an age of convenience, and having your information stored at a site that you frequent is very convenient, so you do not have to constantly retype the same information over and over.

India Takes Aim at OTT VoIP Providers

VoIP is upending the telecom industry around the globe, and in some countries this has drawn the sympathy of regulators who look to ensure that neither consumers nor businesses are unfairly hurt by the 'Wild West' environment.

If Power Goes Down, Will Your VoIP Phone Stay Up?

As the end-of-life for traditional copper telephone networks fast approaches, the FCC is taking the necessary precautions to ensure IP telephony will be available at all times.

Automation and Visibility are the Linchpins of Effective VoIP Billing

When it comes to implementing a billing system for VoIP, there are a few key things that service providers should look for to optimize their operational efficiency.

Choosing a VoIP Provider? Ask the Right Questions

There is a lot of competition in the market, so a recent industry blog post has compiled a short list of questions purchasers can ask when making their VoIP decisions.

How Can VoIP Help You Improve the Customer Experience?

In the quest to promote newer technologies to the business user, it's not uncommon to find a host of benefits listed for the transition to VoIP.

Chat with Nat: Life, Liberty + The Pursuit of VoIPiness

A weekly update on the happenings at VoIP Innovations.

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NEW-How to Operate a Successful Telecommunications Business

This white paper will analyze How to Manage a Telecommunications Business through solid BackOffice functionality...

NEW-Originating Profit: Overcoming the Challenges of Entrepreneurship

Growing a company is hard. But growing a scalable company is even harder. I have been at the helm of VoIP Innovations for six years and I've seen huge successes...

How to Sell Wholesale VoIP Services, Part 1: Choosing your Target Market

Working for North America's largest Wholesale VoIP Provider, I often get the chance to engage with customers who are excited about launching their new VoIP business...

How to Sell VoIP, Part 2: Choosing what VoIP Services to Sell

Last week, we discussed choosing your target market for VoIP services. This week, we will review the different VoIP businesses available in the market today...

Selecting a Wholesale DID Origination Provider Part 1: Footprint and Features

With today's technological craze, the VoIP industry is booming. The increase in VoIP technology has created an abundance of service providers and wholesale DID...

Selecting a Wholesale DID Origination Provider Part 2: Monthly Recurring Cost and Non-Recurring Costs

As mentioned in Part 1 of this 3-part series, today's VoIP market is booming. With this increased interest in VoIP comes a wave of service providers and wholesale....

Selecting a DID Origination Provider Part 3: Support, Number Porting, and Billing

As discussed in Part 1 and 2 of this white paper, choosing a DID origination provider can be an overwhelming task in today’s thriving VoIP market...
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