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VoIP Innovations Delivers REST APIs
We hear a lot about the importance of personalization and meeting customers where they are. And some existing solutions allow these things. But, when you create your own solutions and integrations, you can take personalization and productivity to a whole new level.
That’s what companies like VoIP Innovations (News - Alert) enable with their delivery of REST APIs. These application programming interfaces are an important tool that developers can use to enable new and better customer experience, user interfaces, and other solutions.
The VoIP Innovations REST APIs, for example, allow companies to choose local numbers from more than 80 countries and 8,000 cities. They can be employed to create unique cloud-based call centers, which ensure users have access to the latest features and versions, enjoy maximum uptime, and allow agents to work from any location with a broadband connection.
REST APIs from VoIP Innovations also allow developers to build their own enterprise unified communications solutions. With these APIs, users also can automate DID number ordering and configuration, build fax applications, and create and manage SIP trunking.
API used to be a term reserved only for the most esoteric conversations at tech companies. Now everybody from Adidas to Campbell’s Soup is using APIs. In fact, Forrester Research (News - Alert) has called the application programming interface the poster child of digital transformation. While some APIs are used within a company, others allowing software companies (like Salesforce, for instance) to make money from them. APIs drive business in ways the app itself might have done, but they can take things a step further by meeting customers where they are – whether that’s in another mobile app, on the web, or on a certain device.
“APIs are key to successful delivery of loosely coupled, modular architectures,” notes Gartner (News - Alert). “Ease of use is the most important factor driving the success of APIs. Technical professionals responsible for designing API specifications should use this framework to ensure that REST APIs are easy to understand and use.”
Edited by Mandi Nowitz