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Keeping VoIP Secure
Security threats accompany anything internet related. Because VoIP is internet-based it is open to the same cyberattacks as a desktop computer. One of the biggest is Spam over Internet Technology (SPIT) where callers attempt to scam one out of personal and/or private information. The hard part of SPIT is often the caller cannot be identified until after the call has been answered.
To protect yourself and your business from SPIT, find a VoIP provider offering robocall blocking. Manually blocking unwanted callers is just a band-aid.
Unencrypted data is just a fancy way of saying unsecure data. Someone could listen in and steal your information and though analog phones are unencrypted, the data flow on VoIP phones is less centralized, leaving them open for cyberattacks. How to combat? Again, your VoIP provider should be able to offer encryption. If that is not an option, setting up a VPN (virtual private network) compatible with your VoIP service will create encryption between you and the other line.
The internet and hacking go hand in hand. Because VoIP service allows usage from any location, it becomes vulnerable to hackers, ultimately dominating your whole VoIP system. That, again, includes all of your private information. Ensure passwords are incredibly strong, update software regularly, don’t use free Wi-Fi hotspots for VoIP calls and protect all Wi-Fi connections with Wi-Fi Protected Access (WPA) protocol and ensure the password is extremely strong.
Keep up-to-date with any hardware issues that may arise. The manufacturer will be responsible for anything that goes awry with the items like analog telephone adapters (ATAs) and IP Phones.
Finally, DDoS attacks (Distributed denial of Service) target businesses centralized in blogging or streaming. An attack against your IP address overwhelms your Internet service, disturbing your VoIP system. But, if you use VoIP-at-home, VPN will help address this. Enterprises can use VPNs but it is suggested a DDoS safeguard is implemented for enhanced security measures.
Is your VoIP system secure?
Edited by Maurice Nagle