Wholesale VoIP Featured Article
BBCOM Switches on to DeNoVoLab
The DeNoVoLab Fusion Switch is used by hundreds of VoIP carriers to optimize routing, switch minutes, review reports via email or online portal, and send out invoices. It allows for traffic monitoring, and U.S. jurisdictional and LRN routing. And it’s integrated with media bypass, media proxy, and transcoding.
BBCOM is a Los Angeles-based provider of wholesale and retail telephony services. Its services include direct inward dialing and toll free numbers.
“Call center termination is the fastest growing segment in wholesale termination and BBCOM is now in an excellent position to deliver high quality call center termination to customers with exceptional levels of reliability, availability, and performance,” said Anne Kwong (News - Alert), DeNoVoLab chief architect. “Using DeNoVoLab SBCs for wholesale termination, BBCOM can terminate more minutes for maximum profitability.”
Robert Bral, the CEO of BBCOM, said that the DeNoVoLab Fusion Switch supports almost unlimited capacity for its call center customers and provides such features as bad call blocking, least cost routing, and SIP message manipulation.
Market research firm Technavio expects the global voice over internet protocol market to see a compound annual growth rate of around 10 percent by 2021. The firm says that the rise in adoption of bring your own device policies and the mobile workforce are helping drive the VoIP market forward.
“The global market for VoIP service is expected to witness intense competition during the forecast period,” Technavio says. “The primary reason for this intense competition is the changing usage patterns of customers. The key factors influencing competition among the VoIP providers in this market primarily depends on the volume of business (count of subscribers), quality of service, and price tariffs. Due to the presence of low entry barriers, many startups have been highly focused toward this market.”
Edited by Mandi Nowitz