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UM Labs R&D and ITSPA Join Forces to 'SNITCH' on Fraud
Fraudulent activity has become so common that it’s not even surprising to hear that a company or individual’s account has been hacked anymore. It’s a sad mindset to have, but that’s an unfortunate side effect of living in a world where communications fraud costs businesses a combined total of about $20 billion each year. International call fraud is a growing problem, one that’s being reinforced through the growing popularity of VoIP and UC systems.
That being said, there are plenty of benefits to implementing VoIP and UC systems. VoIP is known for saving companies money and it also promotes the mobile workforce because it allows employees to stay connected no matter where they are. However, the fact remains that fraudulent calls are increasing right along with the number of VoIP solutions and UC services out there. In fact, the cost of a single fraud attack can exceed $150,000, which pretty much throws all those cost savings right out the window.
So what are companies to do? VoIP is a great option that allows businesses to save money, but there are obvious security concerns involved when it comes to fraud attacks. Well, now, thanks to a new partnership between UM LABS R&D and ITSPA (Internet Telephony (News - Alert) Service Providers Association), companies will no longer have to make the choice between convenience and security.
The two organizations have teamed up to combat major international call fraud, and they’re operating under the idea that knowledge is power. UM Labs R&D and ITSPA have launched ‘SNITCH’ (Suspicious Numbering in Telephony Call Handling) as a service for ITSPA Members and through UM-Labs R&D. According to the joint announcement, “‘SNITCH’ is a real-time communications database, recording details of successful and attempted fraudulent calls and making that information available as a resource to detect and block fraudulent calls in networks, IPPBX systems and UC platforms.”
The ‘SNITCH’ database is populated by details of attempted fraudulent calls on live systems and data collected by a number of global ‘honeypots’ designed to attract and detect fraudulent activity. With this information, David Cargill, ITSPA Operations Group Chair, says that ITSPA members will be able to “detect and block fraudulent calls while protecting both their customers and their own bottom line.”
Who knew that being a snitch would ever turn out to be a good thing?
Edited by Maurice Nagle