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Wholesale VoIP Feature Article

Disaster Recovery Plans Need That 'VoIP' Factor

August 21, 2014
By Rory J. Thompson, Web Editor

With hurricane season well underway and winter not all that far off (it’ll be Labor Day a week from Monday, FYI), companies need to be sure they always have an updated disaster recovery plan in place. While data may be secured in remote, duplicate locations, not everyone has given thought to communications. And that’s where VoIP comes in.

In a recent blog post, freelance tech writer John Terra took a closer look at this issue, and came up with some strong suggestions that any enterprise would be wise to heed.

“Maybe it's a natural disaster, or maybe it's a failure of the infrastructure (burst pipes, electrical fire), but whatever it is, a prudent business has a recovery plan set up to best lessen the impact of the disaster and get back up and running in the shortest time and with minimal fuss,” he wrote. “But in this grand plan, have you considered the value of VoIP in expediting recovery? If not, consider changing that, and the first step is to see how this awesome communications technology can make life easier in the aftermath of a setback.”

Terra goes on to examine VoIP and all it can offer, especially its versatility.

“One of the biggest selling points of VoIP is that it's a system that brings together many functions, combining Internet, voice, e-mail, and more into a single useful entity, and it's that versatility makes VoIP a key element in disaster recovery,” he notes.

For example, if you had to leave your building in the face of an impending disaster, you could access your VoIP system via a remote Web connection and reconfigure your staff at a different, safer location, thereby minimizing disruption due to downtime.

“A successful disaster recovery is characterized by minimal disruption of operations,” Terra says. “If use of your building is suddenly denied to you due to a disaster or other harmful incident, you need to have a coherent, realistic disaster recovery plan on hand, crucial data backed up, and an alternate site where operations can continue until the crisis is over.”

That’s wise advice for any company, no matter what the weather brings.

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