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Wholesale VoIP Feature Article

VoIP Systems Have Positive Impact on Expenses, Satisfaction and More

July 11, 2014
By Matt Paulson, TMCnet Contributing Writer

More businesses of all sizes are making the decision to ditch their traditional landline telephones in favor of Voice over Internet Protocol (VoIP) digital phone systems for a variety of reasons. VoIP calls replace clunky analog signals and copper-wire telephone lines with hyper-efficient data packets that send the call information through the Internet. The end result is a business phone system that offers a higher quality of voice and a wide range of included business-class calling tools, all at a price of up to 50 percent less than what is offered by standard telephone companies.

The simple truth is that traditional telephony is nearly 150 years old, and hasn't changed much since then. With the advent of the Internet, business VoIP providers are able to offer a clearly superior product based on modern technology. For example, as Jackson Weber pointed out in a recent article, VoIP providers are able to offer far lower prices for their alternative telecommunications programs because the technology of packet-switching is simply more efficient than maintaining a constant electrical connection between two telephones through miles and miles of wiring.

Often, some of the most effective plans offered by VoIP providers utilize a virtual Private Branch Exchange (PBX (News - Alert)) and hosted VoIP, which allow subscribers to remotely use the PBX offered by their service provider in exchange for a small monthly fee. An in-house PBX often costs thousands of dollars to install, and this price is only exacerbated by maintenance fees and IT staff salaries. Instead, going with a hosted PBX phone system means that businesses can take advantage of all of the advanced call-routing tools and other calling features offered by a PBX for prices often lower than $20 per month, per phone line. These calling features often include auto attendants, call forwarding, simultaneous device ringing and many more.

Edited by Rory J. Thompson
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