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Wholesale VoIP Feature Article

Thinking Wholesale VoIP for 2013? What You Need to Know to Help You Along the Way

January 03, 2013

By Allison Boccamazzo, Director of Brand Strategy

While individuals everywhere have officially committed themselves to losing weight, quitting smoking and becoming more frugal, businesses are equivalently committing to increasing business continuity and revenue as their New Year’s resolutions. There are many options to choose from when deciding what to change, improve upon and resolve when welcoming 2013; however, time goes by faster with each passing year, so sweeping them under the rug is never a wise decision. It would be wise on the other hand to choose a goal that is basic and aligns with your company’s overarching mission. For instance, if you’re a call center manager, ITSP, hosted PBX (News - Alert) provider or any other type of related carrier, cost-savings is a great place to start.

Wholesale VoIP providers are dedicated to providing the telecommunications industry’s top carriers – kind of like sifting out the diamonds in the rough and having them assorted for your exact picking. The best thing of all, though, is that excellent wholesale VoIP providers are committed to providing these first-rate, high-quality services at competitive, low costs, essentially offering the best of both worlds.

One such company is VoIP Innovations (News - Alert), a long-standing wholesale VoIP provider who continues to strive to be the best in the market. Recently, VoIP Innovations President Jason Tapolci commented on how this rapid growth has affected the space, explaining, “Although growth is promising, experiencing explosive growth comes at a price, or what the business world knows as ‘growing pains.’ This type of growth places stress on the systems, processes and people that are exposing any weaknesses.”

As one can see, due to the explosive growth of wholesale VoIP over recent years, many contenders have entered the space, but not all of them are sophisticated enough to invest in. When looking to order off a menu with endless options, it can seem like a meticulous and difficult decision, but VoIP Innovations – the nation’s largest wholesale VoIP provider – proves it doesn’t have to be that way.

VoIP Innovations offers things you won’t normally see with other providers. In fact, it vows that customers will never be locked into long-term contracts or asked for an unreasonable minimum. Even more, VoIP Innovations completely eliminates the need to negotiate and manage separate contracts with multiple vendors; they bring it all together in one convenient, complete wholesale VoIP package.

While VoIP Innovations is a prime choice for wholesale VoIP services and is well-known for its superior customer service, at the end of the day, it comes down to the offerings. In light of this, let’s take a moment to overview some basic, need-to-know services when considering embracing wholesale VoIP in 2013 for added cost savings.

Wholesale VoIP Origination

Wholesale VoIP origination enables service providers to receive local telephone calls remotely, usually including the ability to add features such as CNAM, T38, E911 and 411. Achieving certification as a RespOrg,or Responsible Organization, is something one should highly value in a qualified service provider – something that VoIP Innovations achieved in August of last year. The company provides wholesale DID numbers or virtual numbers, to the U.S., Canada, and over 60 additional countries worldwide, whose footprint provides coverage to over 8,500 rate centers in the U.S. and thousands more in over 60 countries.

Bonus: Click here to read up on how to properly select a DID origination provider.

Wholesale VoIP Termination

In short, wholesale VoIP termination provides reliable long-distance connectivity for carriers. VoIP Innovations, for instance, provides wholesale SIP termination services to U.S. and Canada destinations, offerings customers the flexibility to choose from an NPA (News - Alert)/NXX (conversational) desk, a short duration (dialer) desk, a T.38 (fax) desk, and/or an A-Z international wholesale SIP termination desk.

Additional Services

Some additional services you should consider when exploring wholesale VoIP this year include inbound CNAM, outbound CNAM, E911, 411 termination and 411 listing. For example, ensuring that all of your provider’s wholesale VoIP originated numbers have E911 services available is critical. E911 provides the address of the caller, then routing the call to the nearest Public Safety Answering Point (PSAP). On the other hand, 411 gives callers access to various needed resources as well as helps customers find businesses they’re searching for.

When looking to spend money wisely this year while also upping the ante on business services, VoIP Innovations should be the first place you look at.

To learn more about all of VoIP Innovations’ offerings, visit

To find out more about VoIP Innovations, visit the company at ITEXPO Miami 2013, taking place Jan. 29- Feb 1 in Miami, Florida. Visit VoIP Innovations in booth #507. For more information on ITEXPO (News - Alert) Miami 2013, click here.

Edited by Jamie Epstein

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