SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

Wholesale VoIP Feature Article

Many Factors to Consider When Selecting Correct DID Origination Provider

 
December 28, 2012
By Ed Silverstein, TMCnet Contributor
 

There are many factors to consider when determining how to select the perfect DID (Direct Inward Dialing) origination provider.

The variety of questions you may face include: the footprint, prices of DID, various DID features, the needs of local businesses or residents to whom you are selling, whether to purchase per minute or per port, and characteristics of the company.


“You want someone who has the coverage you are looking for,” Jason Tapolci, president of VoIP Innovations (News - Alert), said in a recent TMCnet podcast. “If you’re a national provider, it’s best to look for national coverage. In a certain niche or certain region, you might want to look for somebody who is in that area ... You don’t need the bigger wholesale provider that is nationwide.”

There is also a question of whether to go with per minute or per port billing. Per minute usage means you are billed for each minute of a call – you pay for what you use, TMCnet said. A per port model requires you to determine the number of concurrent call attempts at peak hours and to purchase enough port to cover these calls.

“At the beginning you want to purchase per minute until you reach aggregation level of 5,000 minutes per port,” Tapolci added. “If more experienced, buy per port.”

You also need to look at both non-recurring costs, such as one-time fees, and monthly recurring costs, such as fees billed each month, he added.

There are also characteristics of an individual company.

“The most important part is to look at the company itself,” Tapolci said. Some considerations include: does a company have 24/7 customer support; is billing on time; can bills be audited; and is there transparency. “Billing … continues to be the Achilles heel for the VoIP industry,” he explained in a whitepaper.

Look at each bill in-depth to understand what and for when you are being charged.

Also, remember that DID origination offers telephone numbers for calling into a company’s private branch exchange (PBX (News - Alert)) system, TMCnet said. It provides individual phone numbers for each person or workstation without requiring a physical line into the PBX for every possible connection.

The provider should have the mixture of correct coverage, price and quality, Tapolci said in the recent company whitepaper.

“Customer support and services is the number one goal for our company,” Tapolci added. “It shows …our happy customers.”

Looking to grow your channel opportunities? Then be sure to attend Channel Vision Expo (CVx), collocated with ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at Channel Vision Expo. Follow us on Twitter.




Edited by Braden Becker
  • Facebook
  • Twitter
  • Google+
  • LinkedIn
  • Instagram
  • Pinterest
  • Vine
  • Blog
  • YouTube
Popular Articles
Wholesale VoIP - Wholesale VoIP Inquiry Form
Wholesale VoIP - Wholesale VoIP Service Overview
Wholesale VoIP - Wholesale VoIP Top 10 Reasons
White Papers

How to Sell Wholesale VoIP Services, Part 1: Choosing your Target Market


Working for North America's largest Wholesale VoIP Provider, I often get the chance to engage with customers who are excited about launching their new VoIP business.

How to Sell VoIP, Part 2: Choosing what VoIP Services to Sell


Last week, we discussed choosing your target market for VoIP services. This week, we will review the different VoIP businesses available in the market today.

Selecting a Wholesale DID Origination Provider Part 1: Footprint and Features


With today's technological craze, the VoIP industry is booming. The increase in VoIP technology has created an abundance of service providers and wholesale DID origination providers.

Selecting a Wholesale DID Origination Provider Part 2: Monthly Recurring Cost and Non-Recurring Costs


As mentioned in Part 1 of this 3-part series, today's VoIP market is booming. With this increased interest in VoIP comes a wave of service providers and wholesale VoIP carriers.

Selecting a DID Origination Provider Part 3: Support, Number Porting, and Billing


As discussed in Part 1 and 2 of this white paper, choosing a DID origination provider can be an overwhelming task in today�s thriving VoIP market.
VoIP Innovations Audio Podcasts
Wholesale VoIP - Wholesale Telecom Prices as Volatile as Gas - VoIP Innovations President Podcast Audio Podcast

Wholesale Telecom Prices as Volatile as Gas - VoIP Innovations President Podcast

Wholesale
  • DIDS
  • Wholesale VoIP Origniation
  • Wholesale VoIP Termination
  • Wholesale VoIP Tool-Free
  • Enhanced 911
Titanium III
  • DID Warehouse
  • API
  • Automation
  • LNP
  • Enhanced 911
Follow VoIP Innovations on Twitter
VoIP Innovations Blog

blog comments powered by Disqus

Technology Marketing Corporation

800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2014 Technology Marketing Corporation. All rights reserved | Privacy Policy