TMCnet - World's Largest Communications and Technology Community

Wholesale VoIP Feature Article

Four Tips for Selecting a Wholesale VoIP Service Provider

October 01, 2012

By Mae Kowalke, TMCnet Contributor

The value proposition for voice-over-IP (VoIP) is well established at this point. The bottom line is that people want VoIP and are ready for it. This in turn presents an opportunity for supplying wholesale VoIP. Likewise, enterprising companies should step into the breach and offer wholesale VoIP services while there are relatively few players in the game, as it would be a smart move to make.

“With the benefits that it brings along in the form of cost reduction, better productivity and reliability,” this Fax Modem Voice blog pointed out, “wholesalers have ventured into this field to substantially increase their market standing and earn maximum profits with minimum risk involved.”

The blog noted that when choosing a potential service provider, however, wholesalers should keep three tips in mind.

First, focus on cost. The single most important factor when choosing a VoIP service provider is price. VoIP is a value play beyond everything else, so to be successful at wholesale VoIP it is important to be able to play on the price front.

“Cost reduction is and will be the most important feature of voice over internet protocol,” the Fax Modem Voice blog recommended. “So, make sure that you are able to make the best use of this feature of internet telephony service.”

Not that quality is not important, too, which is why wholesalers also should select a well-established player in the VoIP field, as they most likely will offer superior clarity of voice that is passed along to customers. Keep factors such as ACR, PDD and ACD in mind when determining which carrier to use.

Established VoIP service providers also will provide professional training, which is necessary for smooth daily operations and is another factor to consider when selecting a provider. They should have a strong technical support team since technical issues are common with every technology, VoIP included.

A forth point to keep in mind are the added features that providers offer.

“Features like customized billing proves to be very effective for your daily working and helps you to give a detailed report about the call duration of every single client, as well as the liberty to set up limit on minutes to be used by the clients,” the Fax Modem Voice blog noted.

One BackOffice platform that wholesalers should look at in particular is the Titanium III solution offered by VoIP Innovations (News - Alert). Titanium III helps wholesalers manage their VoIP account online through one easy menu that gives wholesalers access to DIDs, E911, termination, porting, billing, CDRs, endpoints and support. The dashboard on the Titanium III shows key metrics, and a robust notification system makes management relatively easy.

VoIP Innovations continues to improve its offerings, and this year at ITEXPO (News - Alert) Austin, held Oct 2-5, the company plans to unveil even more elements. A private label solution for startup ITSPs, virtual fax service and a proprietary least-cost-routing termination management system are among the elements it will show at the tech event this year, according to the company.

VoIP Innovations will be exhibiting at the ITEXPO Austin 2012 at booth #713 at the Austin Convention Center in Austin, TX. In process now, ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations.

Edited by Allison Boccamazzo

  • Facebook
  • Twitter
  • LinkedIn
Scalable Execution eBook
Service Overview - Originating Profit: Overcoming the Challenges of VoIP Entrepreneurship
How to Build an Industry Dominating Strategy
White Papers

Your Guide to Becoming an Internet Telephony Service Provider: Part 1

Getting into the VoIP business has never been easier. There are now plenty of platforms and business models to help you get a piece of the ITSP action.

Your Guide to Becoming an Internet Telephony Service Provider: Part 2

Now that you've decided to start a VoIP Company, you must now decide what equipment and vendors you will need. Your overall cost will vary depending on how much time and capital you plan on investing to start your VoIP Company.

Your Guide to Becoming an Internet Telephony Service Provider: Part 3

Working for North America's largest Wholesale VoIP Provider, I often get the chance to engage with customers who are excited about launching their new VoIP business.
Featured Podcasts

DIDs: The Real Deal

Originating Profit: Overcoming the Challenges of Entrepreneurship


  • DIDS
  • Wholesale VoIP Origniation
  • Wholesale VoIP Termination
  • Wholesale VoIP Tool-Free
  • Enhanced 911
Titanium III
  • DID Warehouse
  • API
  • Automation
  • LNP
  • Enhanced 911
blog comments powered by Disqus

Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments:
Comments about this site:


© 2017 Technology Marketing Corporation. All rights reserved | Privacy Policy