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VoIPdito & VoIP Innovations Bring E911 Emergency Service to the US
While VoIP (Voice over Internet Protocol) calling has proven to be a valuable part of many businesses – and many homes besides – the issue of emergency calling capability has proven a sticking point for some considering making the change to VoIP systems. But VoIPdito and VoIP Innovations (News - Alert) think they have just the solutions for those looking to make the jump yet still concerned about emergencies.
VoIPdito, a London-based company that's been offering business-level VoIP systems for some time now, has joined up with VoIP Innovations to provide E911 calling on their VoIP networks. Not only can users now get the benefits of being able to stage their phone calls via Internet transmission – which costs significantly less than those of traditional land-line calling and comes without the variety of taxes that are added on – will also receive the kind of assurance that comes from having emergency assistance on the other end of the line that only 911 can offer. Plus, since the service is E911 (also known as Enhanced 911), users will be automatically identified and their addresses forwarded to emergency service responders. Offering E911 allows VoIPdito to bring its operations to the United States, with E911 required in many states.
Plus, VoIPdito's standard offerings include a variety of features useful to many different types of business, including local calling numbers in over 4000 cities, conferencing, virtual receptions, ring groups, follow-me service, and an array of others all geared toward helping businesses keep their customers funneled to the correct contacts within the business.
Of course, that's not to say that it's foolproof; those who prefer landlines are often quick to point out that landline calling is centrally powered, while VoIP requires an active Internet connection with an active router. This means that during power outages, VoIP calling is lost completely, while landline service continues operating. Further, there are bandwidth issues to be considered as well as the overall speed of the connection. If either is insufficient, VoIP calling becomes unreliable or potentially unavailable.
So while VoIP service may not be for everybody, or even every business, it's safe to say that it's worth considering. And with VoIPdito and VoIP Innovations entering the fray, there will be one more worthwhile provider of VoIP access to consider as well.
Edited by Allison Boccamazzo