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Wholesale VoIP Feature Article

Wholesale VoIP: RADCOM Announces Expansion with Operator

 
July 11, 2011
By Carrie Majewski (née Schmelkin), Director of Content Marketing, Content Boost
 

The VoIP and wholesale VoIP markets continue to expand rapidly as service providers all over the world turn to next gen networks and VoIP services in order to meet new demands.


Recently, leading service assurance provider RADCOM announced a $1.5 million expansion with a major international operator, who has been using RADCOM's OmniQ solution for NGN during the past year. The operator decided to expand its RADCOM deployment after seeing the high-quality performance of RADCOM's solution, according to company officials.

"We are delighted with the confidence that this major operator has shown in RADCOM," said Yehiel Keren, RADCOM's vice president of professional services and accounts. "It emphasizes the market's growing need for service assurance solutions, and the recognized high quality of RADCOM's solutions."

Those service providers who have been turning to NGN, VoIP and wholesale VoIP services have enjoyed increased revenues and reduced expenses. The operator dealing with RADCOM already has an NGN network which coupled with RADCOM’s Omni-Q Service Assurance system allows the operator to reduce problem-solving time, improve quality of VoIP and contribute towards an increase in their revenues, as a result of the improved quality.

The recent expansion includes both full network coverage and addition of RTP quality analysis for all calls. In addition, the service provider purchased the QTrace application to help solve problems in real time, and thus improve its customer service and prevent churn, according to company officials.

"We are happy that our unique technology for VoIP quality analysis and our investment in the innovative QTrace application were acknowledged,” said Keren. "We are sure that this operator's additional expansion of RADCOM's solutions will help them to further improve their troubleshooting process."

In related industry news, nationwide wholesale VoIP provider Alcazar Networks has some news it is eager to spread: finally, there is a low-cost local termination option for VoIP calls, thanks to Alcazar Networks.

Alcazar Networks has expanded its resume of services to now include wholesale local termination (outbound), an offering that promises to provider carriers with substantial cost savings as customers can terminate calls locally at roughly 50 percent of standard intrastate charges. Traffic may be originated anywhere, then handed to Alcazar Networks over a SIP handoff (dedicated facility or public Internet).


Carrie Schmelkin is a Web Editor for TMCnet. Previously, she worked as Assistant Editor at the New Canaan Advertiser, a 102-year-old weekly newspaper, covering news and enhancing the publication's social media initiatives. Carrie holds a bachelor's degree in journalism and a bachelor's degree in English from the S.I. Newhouse School of Public Communications at Syracuse University. To read more of her articles, please visit her columnist page.

Edited by Chris DiMarco
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