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Wholesale VoIP Feature Article

Wholesale VoIP Company Introduces New Exchange Platform

June 01, 2011

By Carrie Majewski (née Schmelkin), Director of Content Marketing, Content Boost

Primus Telecommunications (News - Alert) Group, a wholesale VoIP leader, has made it a lot easier to trade wholesale minutes thanks to thexchange(SM) version 2.0, a new and improved exchange platform.

"We have spent the better part of the past year creating an updated and more user-friendly interface to the platform to ensure not only a better look and feel, but to enhance and leverage the cutting edge technology of thexchange to optimize our users' experience," said John Melick, president of PTGi International Carrier Services, in a statement. "Our development team has consolidated existing features, and added new functions like our shopping cart, while bringing it all together in a refreshed UI that allows users to more easily see what orders they have, create new orders, compare against real-time data and make changes in an effort to increase revenue and margin opportunities."

thexchange 2.0, created through Primus’ wholesale operations PTGi International Carrier Services (ICS), offers a solution that incorporates market data and feedback collected by thexchange users, as well as data collected from observing general day-to-day issues associated with how companies buy and sell wholesale traffic on thexchange.

thexchange 2.0 provides an “enhanced, easy-to-navigate” user interface that helps members navigate through the buying and selling of wholesale minutes by prioritizing activities. Each member receives a homepage that allows them to see new revenue-making opportunities for their buying and selling trading activities. Users of thexchange can then use the new "MyRoutes" tool that consolidates MarketView(SM), order history and the legacy trading floor into one interface with shopping cart functionality. By creating an intuitive, consolidated user interface, the thexchange 2.0 platform provides one view for its users to access the trading floor, place orders and look at real-time MarketView data, according to company officials.

thexchange 2.0 users can enjoy two main views: a traditional A-Z carrier rate list with search capabilities, based on quality statistics such as Answer Seizure Ratio (ASR) and Answer Call Duration (ACD); and a view which provides specific trunk group and active rate data. Users can select the routes and associated rates, regardless of a specific code definition, through an added “shopping cart” feature and then “check-out” all selections simultaneously for ease of use.

Users can update and cancel rates with one-click which launches an alert window with associated default rates to ensure accurate selection.

In other wholesale VoIP news, Alcazar Networks, a nationwide wholesale VoIP provider, is spreading the word that it provides compensation for toll free termination.

“Alcazar Networks is now offering compensation for toll free termination to the US48,” John Chisca, vice president of Alcazar, told TMCnet in a recent interview. “If your company terminates more than 100,000 minutes per month, you will qualify for our toll free compensation program.”

“Very few companies offer compensation on the termination,” he added. “If they do, they are looking for high volume termination from 500,000 to sometimes two million minutes a month minimum to give compensation on your minutes. “

Carrie Schmelkin is a Web Editor for TMCnet. Previously, she worked as Assistant Editor at the New Canaan Advertiser, a 102-year-old weekly newspaper, covering news and enhancing the publication's social media initiatives. Carrie holds a bachelor's degree in journalism and a bachelor's degree in English from the S.I. Newhouse School of Public Communications at Syracuse University. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves

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